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35+ years experience in both managing Global Financial Services & Insurance - IT & Business Units as well as applying Operational Business Process changes and Technology Solutions. Currently focused on developing and designing "Customer as a Platform", Robotic Process Automation and API Economy business models. Heavy use of Digitized Marketing, Mobile, Business Process Re-engineering, New Business Models, Fintech threat assessment, Financial Marketplace economic models, Customer Experience Management, Social, Mobile and Analytic Strategies. Large focus on driving Share price factors, achieving lowest cost structures, reducing operating and balance sheet risk. Primary author of IBM's newest Strategies on Hybrid Cloud, Watson Analytics, and overall Digitization Strategies. Digitization Strategies include Unified Communications, Robotics, Risk Management, Financial Marketplaces, Fintech and Mobile Strategies which allows both real time Balance Sheet Management in the Global Financial Services Verticals and where the objectives are not to just predict outcomes, but to beat the predictions and at the speed of Markets while also knowing what impacts to share price are occurring on a real time basis. Strategies also include the redefining the four major criteria for ongoing Partnership Models in a Digital World.Former COO, CFO, CIO and CMO for major U.S. Regional Bank (now BofA) and Global FS Insurance Firm. Co-founder of one of the first "Digtized/Virtualized" FinTech Financial Services (Meltife Bank) in the U.S. and achieving profitability in 90 days. 6 time Master Black Belt in 6 Sigma Lean for new Business Process and New Business Model Development. 18 years of Global Consulting - applying/justifying Technology, including Channel Partner Solutions Development, Go To Market, and Client CxO Business Consulting to align IT Investments with Business Strategy Execution. Experienced in Global Regs/Directives and technologies such as ITIL, Basel, Solvency, Sarbox, FFIEC, HIPAA/GLB/DPD and Global Privacy Law.Selected list of former Clients include Citi Group, Bank of America, Bank of Tokyo, ANZ, Bank of Central America, Aetna, CIGNA, CNP, Banco Chile, Bank Itau, Barclays, UBS, State Farm, Travelers, The Hartford, AIG, SONY LIfe, Lloyds of London, Toyota Japan, Mitsubishi Motors, Honda, General Motors, United Technologies, John Deere and Caterpillar. Internal Clients include Cisco Systems for Quote to Cash, Juniper Networks for Strategic Global Sales and Good Technology for short and longer term revenue sales to drive share Price.
Trident Consulting
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PrincipalTrident Consulting Feb 2009 - PresentNew York - Boston AreaDefine, Measure, Analyze, Inform and set up Controls for business process re-engineering and new business model development. Engage with Client CxO's and define Business Strategy and Financial Relevance Level and then target existing business process, new models and IT change requirements. Outcomes include "MEASUREABLE" lowest possible cost structures, ROI, impacts to stock price, competitive differentiation, reduced operating and regulatory risk and Customer Experience. Six time Master Black Belt in 6Sigma Lean and former COO, CIO, CFO and CMO for large U.S. Regional Bank (now BofA), Large Global Insurer and co-founder of one of the first "digitized" U.S. Banking firms. Deep expertise in Mobile, CEM, BPM, Competitive Differentiation, Digitized Marketing, Social Media, and Applied Analytics in Business Model planning and execution.o Define Business and Financial Strategies and corresponding Operational and Financial Success Metrics.o Define all Stakeholders (other Business Units, Customers, Sales Channels, Partners and IT) Change Management requirements and Risks.o Define Customer Experience Management requirements through Analytics, Social Media, and Digitized Marketing.o Define Mobile Technology workflow and CEM requirements using a proprietary 10 year proven methodology.o Define Competitve Differentiation Requirements.o Define Operational Risk factors, including Regulatory Risk and Balance Sheet Risk. o Define Technical Architecture requirements as well as Business Case Development based on TCO, ROI and Stock Price effects.o Define Requirements for new business models and re-engineering of existing workflows/methods, using proven methodlogies. o Define Operational and Financial Gaps and Success Metrics to define scope and manage to success.
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Trident Consulting And Associate Partner, Ibm ConsultingIbm Oct 2015 - Oct 2018Greater New York City Areao Deliver Digital Strategy and Transformation Programs to Global Financial Services Companieso Develop IBM Digital Strategy and Industry Points of View, including defining innovative approaches, conceptual proto types, new business models, transformation roadmaps, and leading Digital Business and Innovation Strategy Discussions. o Banking as a Platform, API Economy, Robotic Process Applications, Omni Channel, Fintech, Financial Marketplace and Analytic Strategies. -
Trident Consultant And Vice President, Global Financial ServicesGood Technology Apr 2013 - May 2014New York Boston Areao ISV Partnership Development and Go To Marketo Field Sales and Partner Training on Executable and Measureable Sales Methodologies and Go To Market o Client Mobile Strategy and Governance Development including SMAC model integration.o Client Mobile Workflow optimization for achieving ROI and competitive differentiationo Client Mobile new Business Model development for driving Stock Price Factorso Client Financial and Operational Metrics to drive MoROIo Global Thought Leadership for Mobile ROI, TCO, Competitive Differentiation and Digital Marketing/Physical Sales Integration -
Trident Consultant & Senior Executive DirectorJuniper Networks Apr 2011 - Feb 2013New York, NyFocused on action by assessing and defining business requirements and financial value, then recommending, and implementing required solutions and governance changes. Heavy use of Digital Marketing for prospect identification, target segmentation and managing prospects to decisions in multi dimensional sales processes. Engagements at the CFO, COO and CIO Levels, where each engagement is tailored to need and as it mutually applies to accelerating Technology Sales (e.g ROA, ROI and Stock Price).Define and mitigate Business and Technical considerations which need to be resolved by Client to make the technology decision and accelerate Sales. Achieved by Solutions based approach and adding financial and business acumen in the Technology Sale. Scale Field Sales on consulting skills, business knowledge, financial acumen, and how to assess and apply the appropriate Sales methodology. -
Global Financial Services Principal - Corporate Marketing & ConsultingCisco Systems Aug 1999 - Feb 2009New York, Ny And Tokyo, JapanDigital Marketing, Business Consulting and Technology Sales at the Business and IT CxO level for Software, Network Infrastructure and Unified Communications. Global Financial Services experience in Asia, Latin America, Europe and North America (doubling Sales in Asia, and gaining 90% Market Share in Latin America in Infrastructure and UC Sales), while never missing Quota. Use of proprietary Six Sigma based reengineering tool for business process and model changes that align technology to Business Strategy Execution.Build “executable” Strategic Partner Software and Infrastructure Solutions, including building joint field Sales engagements, Reference Architectures, Interoperability testing, Account Planning, Governance, performance metrics and Go-To-Market Strategies.Frequent Speaker on Global basis in Financial Services/Healthcare on running technology as a business, industry trends, gaining financial performance from technology, global regulation effecting technology, operational risks and best in class practices. Author of over 30 whitepapers dealing with trends and best in class practices in applying technology in Global Financial Services. -
Vice President, Financial Products GroupNef Metlife Jan 1997 - Dec 1998Boston, MaResponsible for developing non-Insurance Products and movement into being a full financial services company. Co-Author in the development and execution of one of the first Virtual/Digitized Financial Services Companies in the United States while attaining profitability within 90 days.
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Global Applications ExecutiveIbm Jan 1996 - Dec 1997Armonk, New YorkCo-Author of IFS the foundational middleware technology of the present day IBM Websphere Product. Founding Member of the IBM GBS Interactive Financial Services Consulting Group.
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Vice President And Cio Commercial Markets GroupShawmut (Now Bofa) Jan 1995 - Dec 1997Hartford, Connecticut AreaResponsible for Financial Reporting Appllications for Product P&L, Balance Sheet, Customer Profitability and Business Intelligence.
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Vice President And Cmo Retail Banking GroupShawmut (Now Bofa) Jan 1991 - Dec 1994Hartford, Connecticut AreaResponsible for Target Market Strategy Development and Management, Product Profitability Management, Ad Hoc Business Intelligence, Branch Location Decision Analysis, and all Balance Sheet Risk and Pricing Ratios for Consumer Customers.
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Vice President And Cfo Bank Operations & ItShawmut (Now Bofa) Jan 1985 - Dec 1990Hartford, Connecticut AreaResponsible for Revenue & Expense Planning, Budget Director, End User Charge Backs, Product Cost Accounting, Monthly Budget Variance Management, ROI IT Investment Processes and Approvals, and SLA FInancial Management.
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Group Operations Officer, Corporate Banking GroupShawmut (Now Bofa) Jan 1980 - Dec 1984Hartford, Connecticut AreaResponsible for all Global Services Group daily Operations which included ACH, EFT and Paper based Processing, Customer Service, Applications Operations, Application Balancing and Reconcilement and Regulatory Compliance Officer.
Gerald Hayden Skills
Gerald Hayden Education Details
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Liberal Arts -
Rpi HartfordBusiness And Finance
Frequently Asked Questions about Gerald Hayden
What company does Gerald Hayden work for?
Gerald Hayden works for Trident Consulting
What is Gerald Hayden's role at the current company?
Gerald Hayden's current role is Trident Consulting Digital Strategy and Transformation Consulting - Global Financial Services.
What is Gerald Hayden's email address?
Gerald Hayden's email address is ge****@****aol.com
What is Gerald Hayden's direct phone number?
Gerald Hayden's direct phone number is (408) 526*****
What schools did Gerald Hayden attend?
Gerald Hayden attended Central Connecticut State University, Rpi Hartford.
What are some of Gerald Hayden's interests?
Gerald Hayden has interest in Children.
What skills is Gerald Hayden known for?
Gerald Hayden has skills like Go To Market Strategy, Cloud Computing, Strategy, Enterprise Software, Management, Executive Management, Professional Services, Strategic Partnerships, Consulting, Data Center, Leadership, Management Consulting.
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Gerald Hayden
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Gerald Hayden
Optimize Your Business'S Services And Communications The Easy Way. Having A Personal Consultant Gives You The Confidence Of Knowing You Are Getting The Best Deal With The Right Provider.Salt Lake City Metropolitan Area -
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