Hayden Jefferies Email & Phone Number

Geelong, Victoria, Australia

Highton

• Assisted in receiving, stocking, and organizing inventory to ensure shelves were well-stocked and neatly organized• Assisted customers by selecting products, answering inquiries, and offering recommendations• Successfully upsold products to increase sales revenue, such as suggesting wine pairings or offering complementary items• Operated cash registers and processed cash, credit, and debit card transactions accurately• Maintained familiarity with responsible alcohol service guidelines and prevention of underage sales• Effectively managed multiple tasks, such as assisting customers, restocking shelves, and handling transactions, in a fast-paced retail environment

Deakin University, Waurn Ponds

• Advanced 17+ projects and 7+ clients through product design, re-design, development, DFX principles, manufacturing, testing, and validation• Actively contributed to the successful delivery of 9+ projects by applying mechanical engineering knowledge and employing project management tools• Learned, implemented, and utilized new workshop machinery, including FDM and SLS 3D Printers, CO2 and Fiber Laser Cutters, a Hydraulic Panbrake, CNC Mills, as well as project management software like SmartSheet• Developed 50+ models, 10+ assemblies, and 5+ drawings using SolidWorks• Designed and manufactured 9+ products via FDM and SLS 3D printing• Applied mechanical problem-solving skills to develop creative solutions• Identified suitable materials and processes that aligned with project constraints• Worked closely with 7+ clients, 5 suppliers, and 6 co-workers to determine the best courses of action• Created internal processes, plans, and procedures for various equipment and solutions• Recognized the importance of teamwork and effective communication, fostering a respectful and inclusive atmosphere among team members to build strong working relationships• Assisted project leads in eliciting and analyzing project requirements while proactively identifying and mitigating project risks• Consulted with available sources to gather relevant technical information and sought the expertise and advice of others as needed• Applied Design for X (Manufacturability, Assembly, Reliability, Cost, Sustainability, User Experience) principles and validation processes, providing valuable inputs to ongoing product engineering projects

Waurn Ponds, Victoria, Australia

• Cooperated with engineers by providing production-appropriate solutions• Tested 3+ prototype and WIP products/processes before implementation into main production• Conducted 10+ trials, collected data and provided engineers with feedback and suggestions• Learned and adapted quickly to new technology and production applications

Waurn Ponds, Victoria, Australia

• Performed process operations and operated process equipment• Complied to safety and quality requirements/specifications• Set up, operated and maintained production machinery according to SOPs• Collaborated productively and efficiently to meet and exceed targets

Bellarine, Victoria, Australia

• Provided fine-dining service and alcohol to patrons under the Responsible Service of Alcohol guidelines• Waited restaurant tables with correct etiquette and manners• Maintained cleanliness on a regular basis• Worked efficiently with a team to prepare and close the venue• Communicated effectively and confidently with staff and patrons

Waurn Ponds, Victoria, Australia

• Managed, supervised, and directed a small team of staff to complete tasks effectively within time constraints• Delegated store tasks appropriately• Followed store procedures closely and provided first aid if necessary• Received, maintained, and ordered stock while accounting for variances• Maintained store cleanliness to a high standard• Completed store opens and closes• Counted and closed tills, completed daily banking, and accounted for variances• Dealt with customer complaints and/or special considerations• Developed and trained new staff members• Ensured the correct and safe use of store chemicals and equipment

Waurn Ponds, Victoria, Australia

• Delivered orders in the Geelong region under time pressure• Communicated orders and special considerations to BOH crew• Managed difficult patrons with respect and ensured customer satisfaction• Suggested and upsold items as frequently as possible• Maintained a high standard of food presentation and hygiene in a fast-paced environment• Prioritized orders effectively and aimed for the lowest order completion times possible

Belmont, Victoria, Australia

• Served alcohol and bar food to patrons under the Responsible Service of Alcohol guidelines• Maintained cleanliness on a regular basis• Suggested and upsold targeted drinks or meals as frequently as possible• Assisted with store closes• Waited restaurant tables with correct etiquette and manners