Hayden, Kc Leung Email & Phone Number

Hong Kong

Over 10 compliment feedback (Promoter) sent from the customers who experienced my positive banking experience.High efficiency in performing over 1000+ customer identity verification and monitoring transactions to ensure branch operations comply with regulations such as the Anti-Money Laundering (AML) scheme.Played a vital role between customers and the bank, including referral of potential customers to the sales team and developing strong and tight customer relationships by providing a valuable and satisfying banking experience.Expert know-how of the daily basic transactions in the branch, such as cheques deposit, foreign currency exchange, and Hong Kong dollar deposits and withdrawals.Assisted and conducted crowd control within the branch in order to maintain the high efficiency and tidiness of the branch, including guiding the customers to digital branch service executives to experience or activate their e-banking service.

Established policies and procedures for financial transactions and performed regular audits to set up internal controls for more than 20 companies.Took charge of audit procedures intangible assets, lease liabilities, etc., through reviewing materials, recalculating amortisation, assessing rates, performing impairment testing, and sample checks to form more than 70 audit working papers.Checked the appropriateness of misstatement by performing substantive testing and requesting explanation and support of break clearance from clients, finally prepared 80 Investigation of Reconciliation working papers.Performed risk assessment procedures by reading over 450 meeting minutes to identify relevant resolutions affecting the audit, extracting, making summaries of minutes, and adjusting audit procedures to address the risk of misstatement.

Hong Kong Sar

Carried out walk-through testing of revenue by carefully reading the internal control documents, communicating with the client to obtain materials, and checking the content of each document with the established process to confirm the business compliance, then recorded the results in walk-through test working papers. Efficiently managed and collated 100+ confirmation letters by tracking the confirmation process, processing the reply to information to verify the consistency of the receiver and sender information, and scanning the original letters. For discrepancies, telephone interviews with relevant parties were conducted, and the control sheet was made to guarantee the accuracy of current accounts.

Bachelor Of Arts (Hon), International Banking And Finance

Core Courses: Banking Risk, International Finance, Responsible Financial Management, Strategic Management and Corporate Responsibility

Higher Diploma, Banking And Financial Analysis

Core Courses: Banking, Financial Planning, Investment Analytics, Accounting in Banking and Finance, Risk Management