Mike Hayden Email & Phone Number

Seattle, WA, US

Seattle, WA, US

• Strategic Leadership & Management: Led and scaled a tier-1 strategic work stream, growing it to a team of 45 people spanning Product, Engineering, Analytics, Design, Research, Marketing, and Program.
• Product Portfolio Management: Set strategic direction, defined priorities, OKRs, and owned financial results for a shopping product portfolio / strategic work stream. Transformed comparison and recommendation.
• Collaborative Initiatives: Established a novel working model with product marketing. This initiative culminated in Expedia Group's first product-led media campaign, encompassing channels such as linear TV, social.

Seattle, WA, US

• Technical Overhaul: Spearheaded the web migration of Expedia’s $900-million lodging line of business to a more efficient cloud-based platform. This transition enhanced page usability by over 50%, reduced bounce rates.
• Data-drive Decision Making: Conducted A/B tests focused on experience optimizations and conveying loyalty value propositions that yielded $17M in annualized gross profit within my initial year at Expedia.
• Feedback & Continuous Improvement: Established and expanded a feedback forum for the product team, fostering a culture of continuous peer learning. This initiative not only enhanced product quality but also.

H&H PROPERTIES, L.L.C.

Chicago, IL, US

Chicago, IL, US

• Product Development & Launch: As the messaging product lead, I spearheaded the launch of several innovative products, including: Feed Experience, Messaging/Chat Service, Survey Service, Notification Service.
• Platform Expansion & Growth: Served as the messaging and native product lead for a digital health station and software platform. Instrumental in expanding our presence from 50 retail locations to over 11,000, amassing.
• Team Building: Led the recruitment drive for the product management team, ensuring the onboarding of top talent to drive our strategic goals.

Chicago, IL, US

• Mobile App Development & Growth: Successfully introduced the company's first Android application. Under my leadership, our native application downloads surged from an initial 600 to an impressive 180,000.
• Unified Health Kiosk Platform: Seamlessly integrated 3,500+ diverse health kiosks, creating a singular platform that caters to various stakeholders – from software and hardware to systems, third-party support, and.
• Strategic Product Enhancement: Collaborated with the product team to infuse game mechanics into higi's consumer platforms. This strategic move drove significant behavior change, evidenced by a remarkable 24% increase.
• Vendor & Installation Mastery: Took the reins on vendor management for field services and higi Station kiosk installations, effectively expanding the network to over 10,000 health kiosks nationwide.Accolades:Honored by.

Chicago, IL, US

• Product Market Success: Collaborated with a tight-knit team to introduce the higi Station health kiosks and software to initial 2,000 retail locations, amassing millions of health tests run within the first year of.
• Research & Analytics Expertise: Assisted senior management with diverse research needs, ranging from market opportunities to branding/positioning and customer communications. Spearheaded the development of the initial.
• Client & Corporate Wellness Engagement: Played a pivotal role as an account manager for corporate wellness pilots. Enhanced business development efforts by actively participating in client calls, shaping client.

• Change Management Strategy: Spearheaded the collection, analysis, and visualization of both qualitative and quantitative data, laying the foundation for a forward-thinking change management strategy proposal.
• Non-Profit Evaluation: Conducted an exhaustive assessment of the service coordination provided by a real estate non-profit organization through: comprehensive community metadata analysis, staff and resident interviews.

New York, New York, US

• Insurance Program Audit: Conducted in-depth audits of clients' existing insurance programs, ensuring tailored and appropriate coverage for both new and existing FINPRO clients. This initiative directly contributed to.
• Data-Driven Renewal Strategy: Analyzed renewal data meticulously, enabling more informed client renewal evaluations. This data-centric approach led to a 12% YoY increase in renewals.
• Peer Mentorship: Embraced a leadership role by serving as a peer mentor to a designated Marsh summer intern, imparting knowledge and offering guidance throughout their internship experience.

Responsibilities included producing weekly columns and content editing.

Bloomington, Illinois, US

• Researched innovative ideas and means to reach potential clients.
• Assisted in the creation and implementation of local marketing campaigns developed to facilitate a broader reach in the community.
• Tracked and reported marketing trends garnered through consumer insights.
• Provided frontline support in prospective claims cases.

Bloomington, IL, US

• Utilized a variety of tools to analyze and properly classify risk submissions.
• Evaluated the risk and exposure of perspective clients, thereby determining the suitability of the amount and purpose of each program.
• Interacted with and supported a team of independent agents.

Irving, Texas, US

• Maintained and updated project timelines, calendars and status reports.
• Gathered and relayed pertinent information obtained from Cribs General/Requirements internal audits.
• Prepared analytics for monthly Cribs assessment.

Master Of Arts - Ma, New Media Studies

Bachelor Of Science - Bs, Dual Degree Marketing, Insurance

Business Administration And Management, General