Hayden Oswin Email & Phone Number

Auckland, New Zealand

The purpose of my role is to support the delivery of accurate data within the Service Delivery systems and process and create the capability for users to ensure data integrity.

Auckland, New Zealand

I am a Counsellor who provides a professional service to meet people's needs.My goal as a counsellor is to assist people with depression and anxiety and in particular assist people with issues and concerns relating to sexual orientation and gender identity.

Auckland, New Zealand

I was responsible for the delivery of Counselling and providing leadership within the face to face Counselling team at OUTLine Aotearoa and ensured clients were comprehensively assessed and supported.

Auckland, New Zealand

My role was to update and quality assure the telecommunication records in NetMap (GIS Smallworld) and AutoCAD for the Chorus telecommunications network.Achievements:-• Successfully completed the updating of Graphical Records (whilst strictly adhering to Chorus’sstandards) for the Copper network and Fibre network for new connections, new subdivisions, andmaintenance.• Created new data standards for Visionstream and assisted Chorus with the setting up of new standards for the updating of Graphical Records for the Fibre Network and in particular for the Fibre to the Home (FTTH) and Fibre to the Premises (FTTP).

Auckland, New Zealand

The purpose of this role was to clinically manage the treatment and pathway to recovery of individual clients. These clients were experiencing difficulties with alcohol and/or other drugs.

Auckland, New Zealand

Achievements:-• Cleared a backlog of Open Projects from the SAP Financial System.• Assisted with the setting up of Inventory Control and Materials Management in SAP Financials.• Fixed up and cleared a backlog of inherited bad data in the Physical Network Inventory (GIS) system.• Successfully completed the majority of the user acceptance testing for the upgrade of the companies Graphical Representation software Physical Network Inventory (GIS) from V4.0 to V4.1.

Achievements:-• Efficiently took over all administration and accounting duties from a temporary employee who left the company at very short notice.• Successfully transferred duties and trained two new Network Infrastructure Administrators who were employed permanently into this position.• Assisted with the system testing and completed the majority of the end user testing for the upgrade of the companies Graphical Representation software from Model IT to Physical Network Inventory 4.0 (GIS).

Achievements:-• Established procedures, policies and awareness of the EAI Centre of Excellence.• Created a campaign of awareness of EAI by creating presentations and presenting to the IT community within the airline.• Written procedures and policies around EAI and the Centre of Excellence were produced and published within three months of the beginning of 2003.• During the period of nine months approximately 75% of the IT community within the airline was made aware and educated on EAI.

Achievements:-• Completed a supportability review of a Credit Card software package called Travelcard QTC.• Successfully transitioned the support of Travelcard QTC from one area of the airline to another.• Established and wrote a set of procedures for the support of Travelcard QTC.

Achievements:-• Trained the end user community on the usage of Accounts Payable, Accounts Receivable, and General Ledger modules of Oracle Financials.• Successfully facilitated and co-ordinated the training sessions.• Created the course content based on the available documentation and procedures.• Had very successful courses where all of the participants gained new knowledge and skills applicable to their particular work areas.• Had extremely good feedback on training from Course participants and their Supervisors and Managers.

Diploma, Counselling

Certificate In Celebrant Studies, Social Work

Ceremony and Celebration – Foundation Course Marriage Celebrant Training Professional Development Funeral Celebrant Training Ceremony.

New Zealand Certificate In Commerce, Travel Option - Stage 3

Principles and Practices of Accounting Introduction to the Legal System Business Systems General Economics Communication English