Hayden Rawcliffe Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Supporting suppliers to deliver easy public transport journeys

Queen Street Auckland

Better Transport Options for Aucklanders and its many visitors

Auckland

Leading a team to manage the relationship with Auckland’s largest public transport operator, NZ Bus. Managing internal and external relationships with numerous stakeholders across business areas of Public Transport operations, technology, commercial, marketing, health and safety, Roading and infrastructure, customer service, and network planning.Key Achievements: Delivered a 10% increase in operator on-time performance KPI across 18 months  Managing the daily logistics of 132,000 passenger trips involving over 700 buses and 1000 drivers Leading NZ Bus through a significant period of industry and contractual change  Delivered a new performance management regime with 17 new KPIs and processes/ systems to measure, calculate and report KPI performance Leading the development of a Bus Services Strategy and Tactical Roll Out Plan Managing contracts with responsibility for significant and complex contract variations  Acted as Bus Services Manager leading a division of 40

Auckland, New Zealand

Management of all partnerships that drive revenue, including identification and acquisition of new sponsors, charity partners and trusts, grants and fundraising initiatives.- revenue generation of $3M annually - management of a diverse group of partners who contribute to enable delivery of essential lifesaving services- working closely with sponsors and partners to leverage benefits of partnership through PR, events, traditional marketing and social media - managing and marketing surf education business which delivers water and beach safety to thousands of school children- facilitation of fundraising and events which meet revenue, brand, partner and PR objectives- commercial management, including budgeting, forecasting, negotiation with suppliers

London, United Kingdom

- revenue generation of £3M annually from online and print portfolio- relationship building with authors and contributors - new product development and author acquisition- primary and secondary market research- market segmentation- new product development

- leading a team of 13 to deliver 60 business conferences annually- staff coaching and performance management - developing and implementing business strategy - revenue generation of $2M annually - financial management, including P & L

Bachelor Of Law, Law

Bachelor Of Laws (Llb)