• Manage every aspect of the client order process including sourcing, processing, scheduling and delivery confirmation.• Respond to quote requests and provide order status updates to maintain optimal customer satisfaction.• Communicate with vendors and clients on a daily basis to ensure project and delivery expectations are met.• Maintain inventory, spot buys and customer facing purchases for multiple large scale manufacturing plants. • Developed and updated the on-boarding process materials for the Supply Chain Services department.

• Generate leads to establish a customer base at Baylor University. • Schedule meetings with potential customers. • Oversee everything from creating a quote to when the customer receives the final product.

• Developed a Customer Service Index to track customer service between distribution centers and stores. • Compiled data from stores in North Texas area and extracted the data onto the Customer Service Index.• Evaluated the entire supply chain from an order being placed to the stores receiving their product.• Implemented new strategies and techniques into the supply chain to improve efficiency.• Led a team of seven interns in communicating and presenting our project to the senior management of Walmart.

• Managed consignments for customers that made up 75% of the company’s totals sales.• Coordinated weekly and bi-weekly: inventory analysis, inventory transfers and billing of inventories to consignment customers.• Created daily ticket sales around $5,000 for 10 to 12 smaller customers . • Maintained a 100% order fulfillment rate.