Global Revenue Operations Leader responsible for the strategy and digital transformation of the sales technology stack- Provide vision for building scalable and efficient sales motion related workflows & integrations- Manage vendor relationships for product enhancements, procurement, and customer success - Build business cases for capital planning, secure funding, plan features, and drive roadmap commitments- Explore and implement new technology to simplify and streamline selling workflows- Drive the vendor selection process for best of breed technology by partnering with colleagues across cross-functional teams - Prioritize the roadmap and deliverables aligning with FIS corporate strategy- Introduce AI features and functionality on new and existing platforms- Partner with teams across the globe to increase win rates, improve sales velocity, and build more pipeline by leveraging technology

Product leader responsible for the Sales Domain for Worldpay (formerly part of FIS) covering North America, United Kingdom and Republic of Ireland. Responsible for the sales technology stack strategy, design, workflow consolidation and the decommissioning of acquired technology assets.Global Product Technology Leader - Drove direction on rationalization of M&A platforms including decommissioning seven Salesforce orgs, two onboarding related applications, two pricing tools, and one legal contracting system- Directed team of product managers and product owners across time zones in the US & UK providing requirements to a large and dedicated engineering resource pool (onshore/offshore model)- Automated workflows to reduce operational costs and expand revenue opportunities for marketing, sales, legal, underwriting, boarding, and servicing of our partners and merchants globally- Determined best fit for managed applications, integrations with upstream and downstream systems, and requests from line of business owners across entire customer lifecycle- Drove roadmap, prioritization, commitment to business with quarterly program increments, and deliver on capex utilizing Scaled Agile Framework (SAFe) best practices- Prioritized security features including encryption services, multi-factor authentication, and identity access management

Product lead for building eCommerce boarding efficiencies, network compliance, and billing mechanisms- Designed no touch partner co-branded merchant self-boarding process reducing prospect to go-live time frame for small merchants from three weeks down to ten minutes- Automated process to bulk load & update thousands of merchant accounts for franchise model within minutes - Funneled 50% of eCom applications to FICO platform providing improved partner SLAs, leveraging auto-approval process, and eliminating underwriting manual reviews

Senior Manager, Business AnalyticsResponsible for the data warehouse roadmap, deliverables, integrations, uptime availability, & capacity planning- Performed retention analysis isolating root causes on a per partner basis lowering churn of subscribers- Systematized data delivery in a secure and efficient manner reducing the need for manual deployment of client reports by internal staff resources- Defined functionality and identified anomalies for CRM consolidation project from three systems to one- Built actionable attrition automated reporting with Workday & data warehouse integration