Haylee Wright Email & Phone Number

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Darwin, Northern Territory, Australia

· Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Checking guests in including allocating rooms and confirming booking details.· Build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service· Ensure that all reservations and cancellations are processed efficiently· Produce correspondence for guests and hotel… Show more · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Checking guests in including allocating rooms and confirming booking details.· Build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service· Ensure that all reservations and cancellations are processed efficiently· Produce correspondence for guests and hotel management· Update hotel spreadsheets with daily movements· Produce reports for housekeeping, management and front office· Assisting with general and local information enquiries and tour bookings· Monitors the customer accounts and till accounts Completing payments using Cash, EFTPOS and Vouchers· Coordinating office procedures· Train, oversee and supervise the work of junior staff · Update room prices and special offers to provide accurate information to guests.· Communicating parking procedures to guests and visitors.· Using RMS9 to complete daily hotel reservation tasks· Ensure that all telephone, fax and Internet enquiries received from customers are handled to a high quality standard · Maintaining guest safety and confidentiality· Developing and maintaining positive working relationships with all staff Show less

Jabiru, Nt

· Checking guests in and out of the hotel· Taking reservations enquiries and making bookings as required.· Assisting with general and local information enquiries and booking tours· Completing payments using Cash, EFTPOS and Vouchers.· Using Opera PMS.· Answering all incoming calls and transferring to appropriate departments.· Maintaining guest safety and confidentiality.· Assisting accounts department with administration

Jabiru, Nt, Australia

· Opening and closing the office.· Greeting customers· General administration and data entry.· Cash handling.· General flight and area knowledge.· Receiving and recording flight arrival times, and following up on overdue flights.· Ensuring correct manifest information is available for the pilots (weights, names etc.).· Ensuring that bookings will not endanger safe flight (weight and balance).· Preparing quotations for charter flights.· Scheduling and… Show more · Opening and closing the office.· Greeting customers· General administration and data entry.· Cash handling.· General flight and area knowledge.· Receiving and recording flight arrival times, and following up on overdue flights.· Ensuring correct manifest information is available for the pilots (weights, names etc.).· Ensuring that bookings will not endanger safe flight (weight and balance).· Preparing quotations for charter flights.· Scheduling and confirming flights as required by customers.· Answering phones for enquiries and bookings.· Transferring passengers to and from Jabiru Airport.· Driving passengers to and from destinations (similar to a Taxi Service) Show less

Rockingham, Wa

Manifest for the Rockingham and Perth City Dropzones.· Opening and closing Drop Zone.· Ensuring waivers are filled out correctly and completely.· Cash handling.· Taking vouchers.· Selling the experiences and add-ons.· General skydiving and area knowledge.· Ensuring correct manifest for the pilot (weights, names etc.).· Dubbing DVDs for tandem customers.· General administration and data entry.· Answering phones or enquiries, bookings and… Show more Manifest for the Rockingham and Perth City Dropzones.· Opening and closing Drop Zone.· Ensuring waivers are filled out correctly and completely.· Cash handling.· Taking vouchers.· Selling the experiences and add-ons.· General skydiving and area knowledge.· Ensuring correct manifest for the pilot (weights, names etc.).· Dubbing DVDs for tandem customers.· General administration and data entry.· Answering phones or enquiries, bookings and directions.· Liaising with families about jump times. Show less

Bass Hill, New South Wales, Australia

· Cash handling.· Opening and closing the store.· Sales.· Product knowledge.· Refunds and Exchanges.· Unpacking and merchandising pallets of stock within the store.

Cash Handling, Waitressing, Cleaning, Bartending

Cash Handling, Greeting and Seating Customers, Waitressing, Bartending, Cleaning, Shift Manager for Lunch Shift.

Waitressing, Cash Handling.

Grading Kiwifruit into different export grades (International Exports, Local, Waste), Checking/Repacking already packed Kiwifruit for problems (Rot, Blemishes etc.)

Train Dogs for Explosive Detection, Train Dogs for Conservation Detection (Rabbits, Mustelids, Wallabies, Cats, Hedgehogs), Bird Aversion Training, Exercising Dogs.

Waitressing, Cash Handling, Greeting and Seating Customers, Customer Complaints.

Pour Drinks (Beer, Shots, Cocktails), Cash Handling, Responsible Service of Alcohol.

Cash Handling, Customer Service, Bookings, Typing Reports, Filing, Emailing, Faxing, General Office Duties.

Responsible Service Of Alcohol (Nt)

Certificate In Customer Service

Certificate In Relaxation Massage

Ncea Level 3