Haylee Marks Email & Phone Number

Charlotte, Nc, Us

Birmingham, Michigan, United States

- Assisted in creating productivity tracker to analyze productivity history, discover gaps, and document metric calculations. - Analyzed department processes and corporate systems that were encountered, made recommendations for improvement. - Utilized Epic and Tableau to participate in quality monitoring activities and process improvement activities. - Communicated, collaborated, and acted as team player to ensure continuity and coordination of services.

Kalamazoo, Michigan, United States

- Employed and performed sales techniques and follow up through written and verbal communication.- Calculated income to expense ratios and ran background checks to determine an applicant’s rental ability.- Assisted with planning and operation of direct marketing through email, telemarketing, and social media. - Shifted focus between multiple client accounts and properties using Rent Manager while focusing on delivering personalized experiences based on client need.

Kalamazoo, Michigan, United States

- Utilized Excel and Outlook to manage schedule of 4 labs and ensure checkout deadlines of hardware were met. - Provided knowledgeable service to all visitors while ensuring they followed lab policies. - Worked closely with employees to resolve technological issues and submit work orders for faculty.

Caledonia, Michigan, United States

- Inspected shipments to ensure customer satisfaction and fulfill business regulations. - Responsible for handling 3,500+ items for shipments per day in a timely and professional manner. - Detail orientated when picking items to ensure packing logistics ran smoothly.

Lake Odessa, Michigan, United States

- Created new and efficient filing and computer storage systems to boost efficiency and project quality. - Composed organized job folders of 1,000+ documents using applied technical knowledge. - Delivered personable customer service to all customers through phone calls or in person greetings. - Monitored shop inventory of crucial parts and products through Sage Accounting Software.

Lansing, Michigan, United States

- Worked closely in teams to carry out detailed orders while meeting deadlines. - Gained valuable leadership skills while challenging my mental and physical capabilities. - Collaborated with 15+ WMU Cadets to execute weekly meetings, workouts, and marching practices. - Led teams in fast paced group leadership projects in a professional and composed manner.

Lake Odessa, Michigan, United States

- Provided exceptional customer service by greeting customers, taking accurate orders, and ensuring orders were prepared to customer specifications in a timely manner.- Collaborated with colleagues to manage peak service periods and deliver outstanding service under pressure.- Trained new employees on company procedures, equipment operation, and food safety protocols, contributing to an efficient onboarding process.