Internet Sales Specialist
• Demonstrated expertise in web-based sales applications to assist customers in navigating the site.• Developed strategies to increase website traffic and maximize customer engagement.• Managed customer inquiries via phone, email, and chat while ensuring customer satisfaction.• Provided personalized recommendations based on customers' stated preferences and interests.• Maintained accurate records of all customer interactions utilizingCRM software systems.• Identified and qualified potential customers through outbound calling.• Created and maintained a database of leads for follow-up by sales team.• Assisted with marketing campaigns to drive lead generation initiatives.• Documented all activities related to appointment setting processes• Scheduled and confirmed appointments.• Called no shows and cancellations to reschedule.