- Builds top-tier candidate pools in accordance with client specifications- Conducts and presents market research using LinkedIn, ZoomInfo, MiEdge, and other databases and platforms to ensure acquisition and retention of contract opportunities- Uses judgment to recommend process improvements for candidate and market research protocols- Assists with marketing initiatives- Designs branded graphics and presentations for company use- Implements and offers guidance on web-based recordkeeping infrastructure

- Remotely supports Employee Benefits Business Development division- Conducts and presents network-based market research conducted on LinkedIn, ZoomInfo, MiEdge, and other platforms- Makes timely adjustments and updates as requested by associates working in the field- Makes judgment calls and recommendations for improving research protocols as appropriate

- Assisted Smashburger Owner in managing restaurant, commercial real estate, and personal enterprises- Managed owner’s business and social calendars- Developed creative marketing ideas- Managed vendors, work orders, and bill payments for Owner's real estate properties; negotiated on owner’s behalf- Composed contracts, presented research, compiled financial reports

- Composed SEO-optimized content for Linx Legal’s growing library of online articles- Researched and accurately reported on timeshare developer history, news, and current lawsuits, as well as region-specific resorts and vacation alternatives- Helped establish content standards and training protocols

- Assisted in guiding clients through negotiation process with developers, in pursuit of total debt relief and contract cancellation- Composed and revised client statements to achieve concise, compelling, personalized narratives of misrepresentation and predatory lending practices to present to timeshare developers- Composed rebuttal, cease and desist, request, and demand letters on clients’ behalves- Reviewed timeshare sale contracts and loan figures for accuracy and errors that may strengthen case- Filed complaints with federal and state regulatory agencies and Attorneys General on clients’ behalves

- Drove foot traffic to service departments of BMW, Audi, Lexus, and Acura dealerships across Midwest- Built client excitement about visiting dealership by building credibility and trust, demonstrating empathy, and selling hope- Accommodated client requests and answered inquiries via phone, chat, and email in a timely, professional manner- Offered car knowledge to solve technical client concerns where appropriate

- Inspected shipments to verify accuracy and adherence to safety standards- Prioritized, diagnosed, and troubleshot processing errors to remove colleagues’ technological barriers- Strategized with management to meet daily processing goals- Coached colleagues on the spot to improve performance and reduce defects- Drafted Problem Solver training and reference literature

- Managed, motivated, and empowered team of 25+ members to think creatively, use judgment, and engage with customers- Spearheaded daytime 4th-quarter efforts to exceed sales goals while accomplishing fixture remodel- Store administration: opened and closed; handled cash; generated daily reports; performed audits for adherence to SOPs- Optimized cutting counter and register operations for more streamlined service and reduced wait time- Earned trust and continued business of diverse customer base by addressing needs and resolving complaints

- Guided non-native English speakers in developing authorial style while familiarizing them with University writing standards- Instructed class activities with enthusiasm- Sparked student interest in subject matter; improved learning retention during office hours and tutorials- Evaluated student development and collaborated with instructors to develop plans for meeting students’ progress goals- Curated exercises to address a wide range of learning styles, personalities, and academic needs- Volunteered and chaperoned at recreational events

- Tutored non-native English-speaking students in writing during weekly one-on-one sessions- Improved students’ writing skills by practicing close reading techniques, thesis formulation, paper structure, style, and reviewing vocabulary and grammatical concepts- Offered emotional support when necessary- Submitted regular tutorial assessments and attended training sessions- Discussed individual students’ difficulties with the Program Director as needed; researched and implemented additional resources to help them

- Mixed food for drosophila in Biology Department’s genetic testing labs.- Operated food vat, measured ingredients, operated vial dispenser, capped vials and bottles of dry food- Filled labs’ orders accurately and punctually, often on short notice

- Engaged students, community members, and patrons with vibrant articles about exhibits, performances, and other arts for the University’s weekly arts publication- Interviewed artists and event organizers; integrated their words truthfully and respectfully into engaging, newsworthy narratives

- Developed students’ passive and active English skills with content requiring higher-level critical thinking- Prioritized home cultures by encouraging students to connect their life experiences to class topics- Mentored designated student and reported on her development- Observed and evaluated teaching strategies for effectiveness