Hayley Karcher Email & Phone Number

Licensed Agent to buy and sell homes in Arizona.

Finisterra Apartments, Tempe, Az

Manage 356 units with staff of 7 (4 maintenance and 3 office). Exceeded 2013 budget with Occupancy of 95.8%, $18K savings in write offs, and $11K additional bad debt recovery. Maintain monthly expenses, general ledger, and variance reports. Coordinate Capital Expenditure projects including exterior paint, office/clubhouse remodel, interior rehabs, pool deck, parking lot resurfacing, and landscaping upgrades. Improved Apartment rating scores from 30% in 2013 to over 70% current. Awarded Top Newcomer at Milestone Conference, February 2013. Awarded Best New Team at year-end awards December 2012.

Finisterra Apartments, Tempe, Az

Manage 356 units with staff of 7 (4 maintenance and 3 office). Managed community through sale process from UDR owned/managed to DRA Advisors owned and Milestone Management managed. Maintain property amenities including 2 pools, fitness center, cyber cafe and game room.

Archstone Tysons Corner

Manage 217 unit garden style community. Coach and lead team of 5 employees to achieve property goals and successful business results as well as empower individual growth and advancement.Develop business plan and initiatives to obtain high occupancy with steady revenue collections and maintain monthly expenses to achieve high financial goals. Average rent growth was 9.2% in 2010, average YTD occupancy was 97.3% and an overall NOI growth of 10% compared to 2009. Lead portfolio projects that brainstormed ideas and monitored scores to achieve improvement over 11 different properties.

Managed 202 unit high-rise community in Northwest DC under the guidance of part-time Community Manager. Staff consisted of 6 concierge, 2 maintenance technicians and 1 part-time Leasing Consultant as well as maintenance of all operations with vendors including housekeepers, lifeguards, landscapers, pest control, etc.Involved in financial planning and decisions for property including monthly forecasting, budgets, invoice processing, monitoring General Ledger and Profit and Loss Statement, and maintaining overall goals with Quarterly Plans. Also involved in implementation of Capital Expenditure projects based on a budget of $219K.Facilitated leasing goals and monitored market conditions and LRO pricing daily. Planned Open Houses and maintained an average occupancy of 95.7% in 2009