Hayley O. is a Partnerships Manager (North) at Goodlord. Colleagues describe her as "I met Hayley a number of years ago and what an impression she made on me! Tenacious, professional, dedicated to her clients and full of spark with a fabulous personality and smile 🙂 Whatever Hayley turns her hand to, she doesn’t fail to succeed. She’s got something rather special going on and I’m glad I met her." and "Hayley is one of those ‘can-do’ special people who make things happen. (Even when everything is really stacked against her.) The reality is that I have seen her rise up and confound the ‘well poisoners’ (who discourage and stomp on creativity). I have seen her cope with ‘the lawn mowers’ (well intentioned people who are self-absorbed and tend to their own needs) She is a ‘life enricher’ ... and does it through commitment, hard work, empathy and determination (all served with a smile.) If ‘Employee Engagement’ is about discretionary effort and the emotional commitment that an employee has to an organisation and it’s goals ... then you are looking at someone who absolutely personifies that! "