Hayley Sutterby Email & Phone Number

Littleton, Colorado, United States

Greater Denver Area

Anzur and AssociatesIf you are looking for a full-time agent, on a top producing team, who will listen to your specific needs and help you meet your goals - you are in the right place! I strive to find the most ideal opportunities in the market for my clients, which could mean anything from timing to location or pricing.I also take pride in helping clients.

Tampa/St. Petersburg, Florida Area

• Promoted to build a new team, launch programs, and new initiatives that captured those moving within and into our market as customers, as well as maintain existing customer relationships. Responsible for innovation.
• Oversee a $4+ million budget including traditional marketing tactics such as direct mail and email, list purchasing, web, digital media, research, as well as 3rd party vendor commissions
• Identified and actualized program improvements that resulted in gains exceeding budget
• Hired, trained and lead a unique team consisting of individuals with both marketing and sales functionality
• Perform ongoing customer/market research and demographic profiling to identify and capitalize on relevant targets
• Analyze response rates, customer research, current market conditions and competitor information to make decisions and create presentations and reports for the executive team

Tampa/St. Petersburg, Florida Area

• Responsible for centralizing the company’s print creation and production for materials supporting both internal and external marketing campaigns. Produced work in specific mediums such as direct mail, collateral.
• Managed production of all residential and business collateral for internal and external usage corporate wide
• Consulted with Sales functional areas and key stakeholders to provide concepts and content ideas to best accomplish their objectives, stay within brand and on budget with support materials for initiatives
• Executed material creation from the point of inception to delivery and within deadlines
• Collaborated with an in-house production team, as well as outside agencies, including a Spanish language agency as needed, to produce end products consistent with the company brand
• Created, implemented and managed an internal ticketing system to streamline incoming requests

Tampa/St. Petersburg, Florida Area

• Produced direct mail and email campaigns, print advertising, and marketing collateral for the acquisition, retention and upgrade of residential services in the Tampa Bay area.
• Carried out large internal and external marketing campaigns
• Executed monthly direct mail and email plans
• Worked hand-in-hand with our internal web team to ensure online content was updated as new products, services and features were available
• Wrote for radio spots (30’s, 60’s and DJ Endorsements), print ads, direct mail and collateral
• Facilitated voice over sessions for use on radio, TV, and the company IVR ‘on hold’ messaging

Tampa/St. Petersburg, Florida Area

• Supported the production of all residential customer communications marketing projects
• Processed and tracked monthly expenses, produced variance reports and reported results to the executive team

Tampa/St. Petersburg, Florida Area

Reviewed and processed invoices, performed monthly accounting close duties, as well as account reconciliation and research.

Tampa/St. Petersburg, Florida Area

Led a team of 13 individuals in providing technical support for Bright House internet and phone services, including diagnosis and resolution of issues for commercial and corporate customers.

Tampa/St. Petersburg, Florida Area

Fielded inbound calls from Commercial Field Operations teams, providing installation and troubleshooting support as needed.