I am a motivated and accomplished Operations Manager with a proven track record in partnership management, programme execution, and monitoring & evaluation (M&E). With expertise in cultivating strategic relationships, crafting detailed reports, and leading high-performing teams, I ensure impactful project delivery. Overseeing the Implementation Department of a business accelerator, I align day-to-day operations with broader business goals, driving efficiency and fostering innovation. I am deeply committed to driving social change, with a strong background in grant acquisition, partnership initiatives, and M&E strategies that ensure programs achieve their objectives and measurable impact. Known for my strategic vision, collaborative leadership, and dedication to outcomes, I contribute to the success and growth of mission-driven organizations.
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Operations ManagerUvu AccelerateCape Town, Wc, Za -
Operations ManagerUvu Accelerate Apr 2024 - PresentCity Of Cape Town, Western Cape, South AfricaAs the Operations Manager at UVU Accelerate, I oversee the Implementation Department, ensuring seamless alignment between our operations and the overall business objectives of the organisation. My primary focus is to manage the day-to-day activities , streamlining operations to ensure optimal resource allocation and smooth project execution.Key Responsibilities:Program Execution & Oversight: I work closely with Executive Leadership to ensure the successful implementation of programmes that drive value for our entrepreneurs. I oversee the implementation team, ensuring that each programme meets its objectives, key performance indicators (KPIs), and contributes to the long-term success of our participants.Operational Efficiency: I ensure that all resources are allocated effectively and operational processes are executed efficiently. I’m also responsible for ensuring that all day-to-day activities run smoothly, contributing to a productive environment that fosters innovation and growth.Strategic Alignment: I work to ensure that all initiatives within the Implementation Department align with the broader vision and strategic goals of the accelerator, enabling the team to meet both short-term milestones and long-term goals.With a strong background in programme management and operations, I am passionate about creating an environment where entrepreneurs and startups can thrive. I thrive in dynamic spaces where innovation is at the forefront, and I am committed to ensuring our operations continuously support the growth of businesses and the wider startup ecosystem. -
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Client Operations ManagerCape Innovation And Technology Initiative (Citi) Aug 2021 - Aug 2023City Of Cape Town, Western Cape, South AfricaOversees and manages the CapaCiTi Client Operations Team by managing all activities through operational delivery, planning, implementation, feedback, review, collaboration, co-ordination, and risk mitigation and ensuring all activities are delivered and executed efficiently. Maintaining good practice in delivery aligned with governance, budgets and funding requirements whilst building and sustaining strong relationships with partners and internal teams. -
Internship Programme Facilitator And TrainerCommon Good Feb 2019 - Oct 2019Cape Town Area, South AfricaResponsible for coordinating, facilitating, mentoring and training across 3 schools in the Western Cape Collaboration Schools Project. -
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Project ManagerThe Lrmg Performance Agency Jan 2008 - Mar 2013
Hayley Sylvester Skills
Hayley Sylvester Education Details
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Springfield Convent
Frequently Asked Questions about Hayley Sylvester
What company does Hayley Sylvester work for?
Hayley Sylvester works for Uvu Accelerate
What is Hayley Sylvester's role at the current company?
Hayley Sylvester's current role is Operations Manager.
What schools did Hayley Sylvester attend?
Hayley Sylvester attended Springfield Convent.
What skills is Hayley Sylvester known for?
Hayley Sylvester has skills like Displays Strong Leadership Qualities And Business Acumen, Accredited Iso 9001 Internal Auditor, Project Management, Budgets, Software Documentation, Accounts Receivable, Pmp, Organizational Development, Process Improvement, Business Process Improvement, Performance Management, Change Management.
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Hayley Sylvester
West Bridgewater, Ma2umassd.edu, schneider-electric.com2 +177427XXXXX
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