Hayley Upton Email & Phone Number

United Kingdom

Creating engagement, excitement and connection to the Specsavers purpose and plans through great internal communication and driving opportunities for continuous listening.

United Kingdom

Supporting the delivery of the internal group communications approach, focused on listening and engagement at Specsavers.

Business lead for Internal Communications, developed a strategy and plan for Neptune communications, with responsibility for creating effective, useful and interesting communications to increase employee engagement.

Bracknell, England, United Kingdom

Protected and managed the reputation of the John Lewis Partnership and its employees with the media, by ensuring consistent brand messaging in statements and communication with journalists.

Responsible for generating positive coverage and awareness of Waitrose with media and customers. With strong written skills, produced communications plans, content and campaigns for a wide range of activity – from business initiatives to product launches, employee profiles and projects to charitable work and campaigns. Maximised opportunities for features that were consistent with the tone of voice and worked with teams around the business to ensure communications were aligned.

Bracknell

Created positive coverage for Waitrose, communicating with media outlets, online press and using social media channels. Worked on events, stories and reactive queries, as well as proactively communicating exciting and engaging stories to the media about launches, trends, sales stats and initiatives. Ran events including press shows, journalists trips and visits for high profile guests.

Shaped and supported the delivery of the internal communications plan, creating informing, engaging and inspiring content for employees focused on the business plan to drive engagement. This involved supporting teams around the business with clear communications plans, advice & counsel - translating complex information into clear and simple communication for employees. Developed and edited content for all channels ensuring employee’s stories, knowledge and expertise were considered and shared in the process.