Hayley Watts Email & Phone Number

Staines-Upon-Thames, Gb

Staines, London And Further Afield

• Provide 1-2-1 support to self-employed individuals and business owners to develop habits that reduce stress and overwhelm• Facilitate planning sessions for teams to find solutions to business problems and improve productivity and communication• Offer bespoke packages to help clients manage high workloads and create effective work habits• Provide 1-2-1 coaching

I work with Think Productive, helping clients to identify their needs in relation to training to boost productivity and wellbeing. I delivery courses, one to one consultancy and provide ongoing support to clients to help maximise their investment. I help people to manage high workloads, reducing stress and making work fun again.I work with clients to identify the needs for their people and identify how to best help them through workshops and access on our online learning hub 'The Productivity Ninja Academy' (https://academy.thinkproductive.com/)Our core range of workshops:"Getting Your Inbox to Zero"Workers spend an average of 41% of their time on email management. I’ll coach your team to get their inboxes to zero inside 3 hours, and give them the skills they need to keep them there. "How to be a Productivity Ninja"1 in 5 workers are off with stress each year. Develop a system to manage your actions, projects, attention and focus. Playful, productive momentum awaits you. This session is for anyone who has too much work, and not enough time. Which, is well, practically everyone! I run this session for clients in-house and run a series of public workshops in London. "Fixing Meetings"Meetings take up 30% of an average working day. Our workshop will help you plan your upcoming meetings to be shorter, more purposeful and even fun. I have worked with the team at Think Productive to update and develop this session to help make meetings less painful and more productive, I am working with Graham Allcott on a book about meetings."Way of the Productivity Ninja"This is a 90-minute seminar which I have delivered with large groups of over 200, and small teams of 7+, both work well. Lots of hints, tips and tricks that can be implemented and applied to your role. Participants leave with their own action plan, which looks different for everyone because people have different roles and working styles. You can see client feedback in the recommendations section.

Key responsibilities and achievements:• Completed learning needs assessment with 300+ member organisations and provided training courses, workshops and networking opportunities to meet these needs. Provided evaluation to inform future training provision• Provide leadership and direction to a community based charity with an annual turnover of over £400,000• Lead, line manage and coach up to 12 staff and 40 volunteers who delivered a range of services and projects• Offered expert guidance in all aspects of volunteer management• Develop work with corporate partners to deliver employer supported volunteering projects that meet business objectives and real community need• Administered grant rounds for different funders, including setting criteria, managing the application process and allocation of funds, proving on going support to charities and monitoring results.• Led staff, trustees and partners to create clear strategy, enabling the charity to survive, grow income and motivate staff to develop the organisation’s services against the context of a challenging economic climate• Relocated offices and used this as an opportunity to improve communication and internal working practices, such as hot desking, and effective use of meeting time• Reduced core costs by 30%. This included delivering a restructure, moving premises and changing suppliers• Established financial systems to set and monitor budgets. Worked with auditor to produce annual accounts to submit to Companies House & Charities Commission• Represent the charity to key stakeholders, including funders such as the London Borough of Camden• Organisation of events for up to 100 people, including award ceremonies and project launches• Analysing project performance to increase impact using problem solving tools• Production and delivery of strategic business plan to focus work on where the most impact could be made• Implementation of service improvements based on customer feedback

A national project with CSV Consulting. Key aspects were:• Identification of good practice of volunteer involvement in public libraries• Production of a research report and tool kit about volunteering in public libraries• Facilitated networking and discussion among library professionals• Delivered training to identify volunteer roles and introductory volunteer management training

Tower Hamlets, London, United Kingdom

Responsibilities and Achievements;• Setting up and developing a Witness Service in a busy east London Magistrates and Youth Court• Liaison with agencies within the criminal justice system, to gain support and develop partnership working• Recruitment, selection, training and management of volunteer and staff team• Identifying office administrative systems, and producing and updating an office manual to clarify these procedures• Supported victims and witnesses to give evidence, required excellent communication, ability to communicate well, and provide good customer service• Management of Domestic Violence Advocates to cover maternity leave

I ran the Student Community Action project supporting students to volunteer in local not for profit organisations. This was part of a Millenium Volunteers Programme, and included delivering a package of transferable skills training to students.