Hayley Young Email and Phone Number

Coordinating and leading the recruitment process of higher and degree engineering apprenticeships.Managing 360 recruitment processUndertaking curriculum interviewsSkills matching apprentices to employersOrganising candidate interviews on the clients behalf.

Undertaking and leading resourcing activities.Conducting telephone interviews and reviewing video interviews.Generating pipeline with potential candidates.Sourcing candidates through CV mining, Boolean searches and social media.Conducting 360 recruitment.Sourcing niche talent.Briefing candidates around potential job opportunities to find the ‘best fit’ role for their skills.Volume recruitment for multiple campaigns across multiple sites throughout the UK.Guiding candidates through the recruitment process.Engaging with candidates via telephone and email.Call quality auditor.Gathering and inputting data for the recruitment delivery tracker.Managing candidates through ATS system and applicant tracking spreadsheets.Providing constructive feedback for candidates for their future developments.CV sifting and shortlisting candidates.Working towards daily output targets and deadlines.

As the Reservations Manager at Whitley Hall Hotel I have many responsibilities which include:Managing the PMS server to ensure a high level of bedroom sales as well as managing third party websites.Ensuring that all correspondence and administrative functions pertaining to the department are processed in an efficient manner according to hotel standards.To implement and monitor departmental training and coaching including cross training with other departments.Attending monthly HOD meetings to ensure that the department is running smoothly and taking on any points suggested by other departments/managers as well as giving suggestions for other departments to improve on.Providing weekly revenue STATSOverseeing a small team of receptionist to ensure they are maintaining hotel standards.Liaseing with the accounts department with any invoice queries and signing off commissions reports.Maintaining rapport with corporate guests/regular guests and building rapport with new companies.Dealing with general enquiries via telephone and email.Day to day administrative duties.As well as being the Reservations Manager I deal with Digital Media marketing, these tasks include:Creating direct marketing campaigns/offers via email targeted at our 'Platinum Club' member database.Managing the hotels social media websites such as Facebook and Twitter by updating followers with new offers and keeping them engaged.Attending regular marketing meetings with the Marketing Manager.

Assisting with the recruitment of high volumes of temporary staff, managing staff absense, compliance, payroll enquiries and general administrative duties.

During my time studying at The University of Lincoln I took on a part time role as a Fitting Rooms Assistant at Primark. The duties included:Assisting in the operation of the fitting rooms in a very busy, fast paced environment.Ensuring all security and hygiene regulations are being carried out.Re distributing clothing items from the fitting rooms to the shop floor.Occasionally operating tills, replenishing new stock and participating in stock takes during busy periods.General housekeeping.