A challenging and highly rewarding role working with an established national cancer charity. Responsible for the running of live events, day to day logistics of the health Roadshow, including transportation, setup, local area research, social media marketing and face to face contact. Managing a team of nurses and reporting to HQ. Each venue and location brings its own set of logistics that require comprehensive planning and attention to detail.• Scheduling, permits, safety briefings, plans, safeguarding, issue raising, setup, local area research, social media marketing, de-escalation and conflict resolution • Raised awareness and communication of health messages within the boundaries governing health messaging. • Engaged with visitors to deliver key health and behavioural change messages.• Identified the needs of different people, adapting the approach to ensure visitors can easily understand health messages.• Signpost visitors to local information, appropriate health literature and support services.• Interpersonal skills, be aware of my impact on others, sensitive to the needs of others, ability to tailor communication approach to a wide range of visitors

Provided project management and administrative support to the Gwent Test Trace and Protect Team members and project service. • Ensured the designated administrative workload was carried out efficiently and effectively. Including prioritizing own workload and evaluating ongoing activity to ensure targets were met.• Use own initiative and judgement to forward issues raised in order to instigate responsive action and be competent in deciding when to escalate an issue to the Programme Manager.• Responsible for providing full meeting support, arranging meetings via teams, arranging meetings, drafting and circulating agendas and papers, minuting and transcription, and action log maintenance. • Produced reports as required.• Communicated sensitive information diplomatically and professionally. • Provided coordination and management of electronic diaries for the Gwent Test Trace and Protect Team, using autonomy for meeting arrangement and acceptance, resolving conflicting diary commitments and ensuring relevant papers are prepared and received.• Processed incoming and outgoing mail and ensure prompt action by relevant managers.• Maintained an efficient and effective filing system, both personally and across the SharePoint drive. Maintained Test Trace and Protect Service databases, file management.

tombola is a family-owned company that operates the UK's biggest online bingo website. Their approach is different to many competitors in that every aspect including game production is managed in-house. During the pandemic, the site doubled in players. I worked within an existing team of Chat Moderators. Building the community spirit on tombola and tombola arcade sites. • Created imaginative conversation across several chat rooms whilst impartially discussing topics in current affairs, people passions and interests.• Remained lively, fun-loving, and helped create a memorable experience for all of our players.• Engaged and captivated the interest of others through creating quizzes and games. • Kept bingo players informed of promotions, specials and rules. • Safeguarding, identifying and reporting players to uphold safe play regulations. • Responding to technical queries and offering players assistance.

Event manager with 7 years’ experience in the promotional, brand and event and industry. My Knowledge and experience covered all field marketing areas from; conferences, exhibitions, hospitality, roadshows, guerrilla marketing, sporting events and festivals to in-house support. Clients have included: Bank of America Merrill Lynch, Deutsche Bank, Citi Bank, Rolls Royce, Imagination, UFEA Cup, Telegraph, Trinity Mirror Group, Paddy Power and Shortlist/Stylist.• Collaborated with cross-functional teams to identify and establish event objectives, attendee experience, and budgets;• Delivered activity and events on time, within budget, with trackable post-event reporting and tracking for ROI analysis;• Produced detailed proposals for events and promotional campaigns (including timelines, venues, suppliers, legal obligations, staffing and budgets);• Agreed, communicated and maintained timelines and priorities with all Stakeholders on every activity.• Researched venues, suppliers and contractors, then negotiated prices and hire ensured maintained and grew a portfolio of suppliers and venues. • Managed and coordinate suppliers and all event logistics (for example, venue, catering, travel, staffing, accommodation);• Liaised with marketing teams to publicise and promote events;• Managed all pre-event planning and scheduling;• Coordinated suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget;• Ensured insurance, legal, health and safety obligations are followed;

Clients have included: Bank of America Merrill Lynch, Deutsche Bank, Citi Bank, Rolls Royce, Imagination, UEFA Cup, Telegraph, Trinity Mirror Group, Paddy Power and Shortlist/Stylist.Implementation of campaigns and event programmes from the initial conception to successful completion. Responsible for the smooth running of all projects and campaigns. • Worked in a fast-paced environment, managed and developed multiple brand activities and events with competing priorities.• Brainstormed, researched, compiled proposals that won tenders.• Worked with all and lead multi-disciplinary teams in achieving joint objectives.• Designed systems to enable effective planning and scheduling.• Adapted to change requirements and remained within budget. • Compiled risk assessments, dealt with issues and problem-solving.• Liaised and negotiated with external suppliers and subcontractors.• Managed multiple activities and projects simultaneously within tight deadlines.• Developed created and analyzed feedback to report projects overall success.

SIMPLY Promotional & Corporate Event Assignments / Newport / 2006 - 2008 Highly regarded and well established this boutique agency, who really are at the top of their game. I confidently liaised with staff, building and maintaining strong relationships and trust with the staff. • Developed, managed, maintained an extensive staff database of over 2000 staff. • Processed and maintained records of personal data in compliance with GDPR • Sourced, Recruited, Interviewed, trained staff/talent.• Identified, shortlisted and booked suitable Talent for campaigns and events. • Organised castings, presented interviews and training • Compiled briefs and health and safety information• Created tailored profiles of talent for the client's selection• Staffed a variety of bespoke campaigns for reputable and premier clients.• Advised staff on PAYE/HMRC law and requirements for working for the agency.• Provided 24 hours availability for all activities out of office hours.

Its great to be part of a team, it can be a real emotional rollercoster, even before you get to the race weekend; arranging entries, organising sponsors, attend trade show, VIP Passes, responding to emails, managing team finances, producing newsletters, drafting press releases and helping the rider to fitness train. When arriving at the track; setting up hospitality, processing testing results, and maintaing a proffesional appearance throughout. Up until race morning when you feel part of the great struggle, battle even, to bring the rider though the day in one piece with good results. The whole experience also boost your logistal skills and after three meetings the team are all like a well oiled machined. I also make a mean cup of tea!North Gloucester motorcycle Racing ClubBritish SuperbikesIsle of Man Manx GPIsle of Man TT 2009National Endurance Championships

S.D. Precision Engineering is a company that specialises in the manufacturing and distribution of machinery for the automotive and railway industries. Although employed as an Administrator, I covered a wider range of tasks within the head office, further developing my skills in several key areas. These Included:• Technical support included converting the manual file system to a computerised system, scanning and organising documentation such as drawings, job sheets, and delivery notes to create a more efficient and paperless office environment. • Production planning, compiling, monitoring and adjusting production schedules, forecasting stock levels, and arranging supplies accordingly. I was invited to assess the suppliers of the company and advise the board accordingly.• Financial account support duties such as processing and paying invoiced, recording receipt and payments, preparing and checking ledger balances and other monthly and annual accounts, monitoring company expenses, drafting financial reports, planning and budget control and assisting the company’s accountant with audits.• Quality Management; I became trained in ISO 9001 certification, this meant for the very first time every manufactured part could be tracked and identified from the material it originated, to the machinist who turned it, to the evaluator who passed it, to the supplier it was given to, all through the use of the system I designed and implemented. Furthermore, aspects of data protection, health and safety. I regularly made internal audits whilst the ISO board came for external audits also, and I was commended on the basis that it was one of the best systems they had seen. S.D.Precision gave me experience within the manufacturing industry to understand the importance of production, planning and quality control. Unfortunately, I was made redundant from this position when a larger company bought up several small manufacturing establishments and could not offer me a role as challenging.

I started the company Topfit Towbars Limited after a friend who ran as sole trader for many years came into financial difficulty and lost the drive to continue with the business. I setup the business, purchased 2 vehicles, negotiated stock supplies and financially secured the company to start business. I analysed existing problems and formulated plans. Diary/Work planning was key and customer service was improved. Management of the day to day fleet. Existing customers returned as well new customers, wider areas covered and work ethic was passed on. Unfortunately from a investment point of view the return was not high enough for me so the business was sold to the fitter who was confident he could continue to run it at its now successful state

I was employed by The Number which runs the 118118 directory service at the same time I was employed by SD Precision Engineering, working an 80 hour week between both jobs. During my time with The Number I was located at Cardiff Gate. I enjoyed working in a busy environment and the challenges that dealing with members of the public presented me. My Geography vastly improved and I understood complex database systems.

Once my employment at Leever Homes ended due to the completion of the development I was approached by my previous employers at The Three Salmons Hotel. I returned to the hotel and became involved in; organising Christmas events, table planning weddings and formulating staff rotas. I also covered work in several departments, including housekeeping, restaurant, waitressing, bar and functions. I was entrusted with the training of new staff and development user guides. I produced slide show advertising for the hotel facilities, weddings and events.

I was initially employed by Leever Homes Limited as an office junior. My initial role within the office revolved around filing and basic administration. However as my confident and experience grew I was challenged with greater responsibility. I was delegated responsibility for implementing the newly introduced sub-contract or paye scheme. Once the show home was completed I was involved in planning and hosting the opening. I was actively involving the selling the homes, and tailoring the specifications to the customers requirements. I also designed advert for press releases and answered all enquires. I helped create cash flow forecasts for finance borrowing.

This was my first full time job outside of university. It enabled me to work close to my home and to begin to earn a salary for myself. The role involved all those tasks that one might associated with receptionist position. I achieved good customer services skills whilst working long and unsociable hours.After returning to the Three Salmons Hotel, once my employment at Leever Homes came to an end because the development was complete I was approached by my previous employers at The Three Salmons Hotel, who wanted me to return to work there. I became involved in the day-today management of the hotel; organising Christmas events, table planning weddings and formulating staff rotas. I also covered work in several departments, including housekeeping, restaurant, waitressing, bar and functions. I was entrusted with the training of new staff and development user guides. I also produced slide show advertising for the hotel facilities, weddings and other event which were used by the hotel in its marketing.

During university I was offered a part time position at P&P Build Limited. I was responsible for the data Entry of invoices for several construction projects UK wide. I also an audio typists, filing, issued payments and answered calls.