Hayley D'Ath Email & Phone Number

Palmerston North City, Wanganui-Manawatu, New Zealand

New Zealand

Wellington, Wellington Region, New Zealand

Wellington & Wairarapa, New Zealand

Rotorua, Bay Of Plenty, New Zealand

Bay Of

Bay Of Plenty, New Zealand

Wellington & Wairarapa, New Zealand

Data Analyst - Cleansing HR Data

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Melbourne, Australia

• Responsibilities
• Completing UAT for multiple projects - Creating and completing tests in QC - Setting up my own data
• Putting forward Change Requests for process changes/upgrades - Followed through to production, including testing and creating working instructions
• Responsible for retrieving and inputting stats for end of month reporting
• Providing weekly/monthly Productivity stats for multiple teams - team and individual level
• Approving invoicing for external stakeholders… Show more Responsibilities

Wellington, New Zealand

• Responsibilities
• Identification and raising of communication faults for electricity smart meters
• Managing KPIs for opening and closing faults
• Large use of Microsoft Access, Excel and other programmes specific to AMS
• Developing close customer relationships with the main electricity retailers and our technicians in the field - Answering retailers’ enquiries - Taking tech phone calls to close jobs
• Delivering billing reads to various electricity retailers - Investigating… Show more Responsibilities

Wellington, New Zealand

• Responsibilities
• Promoted to position of Multi-brand Trainer for product knowledge based on exceptional knowledge and proven approach for sales technique
• Travelled to stores around the central region - Wellington, Kapati Cost, Palmerston North, Napier/Hastings, New Plymouth
• Conducted in-house training sessions for product knowledge for staff in the Stewart Dawsons, Pascoes and Goldmark stores
• Created a PowerPoint presentation, hand outs and quizzes for… Show more Responsibilities
• Created a PowerPoint presentation, hand outs and quizzes for participants

Lower Hutt, New Zealand

• Responsibilities:
• Managed the Concession space inside the Farmers department store - across day to day operations of store
• Managed a team of five staff members
• Provided coaching and in-store training for staff to maintain customer service excellence and exceptional product knowledge
• Staff management included recruitment and performance reviews for all staff - Hired one part time staff member
• Visual Merchandising of store to excite customers and drive poor performance… Show more Responsibilities:

Lower Hutt, New Zealand

• Responsibilities:
• Promoted to Acting Assistant Manager from November 2010 – January 2011 o Managed two staff members per shift o Completed banking o Conducted morning meetings outlining budget goals, success stories and challlenges
• Key holder for rotational night shifts from February 2010 – February 2011 o Ensured security, safe was locked and alarm set daily o Putting away stock at night and setting it up in the morning o Answering… Show more.
• Key holder for rotational night shifts from February 2010 – February 2011 o Ensured security, safe was locked and alarm set daily o Putting away stock at night and setting it up in the morning o Answering customer.
• Full time staff member May 2010 – February 2011 o High level of Customer Service - consistently achieved targets o Displayed new stock for customers - helped with inventory management for markdown and reduced stock o.
• Created Christmas roster for the years 2008, 2009, 2010 o Working around 10 staff members and extended opening hours

1 Year Acting For Film, Acting

Bachelor Of Arts (Ba), Film And Theatre

Completed my BA in 2009 majoring in Critical Film Studies as well as Practical Theatre studies. I also completed many English and Media.