Nice and Serious is an award-winning agency making creative work the world needs. Working with global clients on purpose-driven projects, I write nice words to help solve serious issues.

I write funny love stories that aren't afraid to explore complex issues.

As a mentor on the CharityComms mentoring scheme, I meet regularly with other charity communications professionals to:- share knowledge and experience- build on my coaching and managerial skills - learn about different organisations - be introduced to new ideas - engage with someone in a different job role- show support for others in the sector

I use my creative, storytelling and copyediting skills to bring Teach First's brand to life. Often working to tight deadlines, I conceptualise, write and edit compelling content for internal and external audiences, and develop creative messaging and ideas for a range of fundraising, recruitment and policy campaigns. I advise on branding, develop style and writing guides and lead on copywriting best practice across the organisation. I devise and deliver staff training sessions on inclusive language, tone of voice and storytelling.I also lead on creating engaging copy for events, marketing publications, PR projects and internal communications.

I worked with this brilliant charity on a pro-bono basis to copywrite and consult on their first ever Impact Report.

After four years at the Guardian I was promoted to this high-profile position. As the newspaper’s trusted authority for external communications and crisis management, I was responsible for protecting and promoting the Guardian's reputation during its Pulitzer Prize-winning Edward Snowden investigation. I responded to sensitive media enquiries and briefed senior editors and executives ahead of international media appearances, working closely with lawyers on what were often legally-challenging issues.I led the PR for the launch of the redesigned website in 2015, briefing senior staff and working with an external agency to coordinate a series of PR events, generating excellent media coverage. On a daily basis I wrote and issued statements, coordinated broadcast interviews, compiled briefing notes and conducted media training. I also promoted editorial innovation and partnerships, coordinated publicity for book publications and managed an external media monitoring and evaluation provider.

In this wide-ranging position I promoted exclusive stories, commercial innovation and product launches. I managed the Guardian’s on-screen brand exposure, supported a programme of events and award ceremonies and advised colleagues from across the business on all aspects of external communications, including social media. I worked on the frontline of the press office during the Guardian’s exposure of the phone-hacking scandal, its WikiLeaks revelations and the launch of its digital-first strategy. I also led the communications strategies around the Guardian’s first digital apps, its multi award-winning ‘Three Little Pigs’ brand campaign, the crowdsourcing platform GuardianWitness and editorial launches in the US and Australia.

Working in-house for this national not-for-profit organisation, I liaised with my network of national education correspondents on a wide range of proactive and reactive projects. I wrote copy and press releases and worked with all departments across the organisation to respond to media requests. I provided guidance to schools and colleagues on how to deal with press enquiries and media crises. I also compiled and distributed a daily electronic digest of education news and managed internal communications.

Working within the marketing team, I promoted the college to a range of audiences in this copywriting and media relations role. I developed and maintained strong links with local media, wrote and distributed press releases and analysed media coverage. I worked with in-house and external designers on publications, supported the development of the marketing strategy and updated the college’s website.

In this varied external communications role, I led proactive PR campaigns and wrote copy for college publications. I also analysed market research, updated the website, compiled e-newsletters, represented the college at events and used Adobe InDesign to design and produce marketing materials.

In this freelance writing role I interviewed celebrities and wrote features and reviews.

A busy frontline customer service role in a small team that led to freelance writing work.

A general administration and marketing position, providing maternity cover in a busy sales office.