Hayley Thomas Email & Phone Number

A dedicated virtual assistant determined to turbocharge your productivity!How? By taking on your administrative burdens, freeing you to channel your energy into innovation and creative thinking, resulting in a significant boost to your productivity and output.I’m committed to helping small business owners and entrepreneurs reach their goals. Specialising in: AdminResearchWordPress MaintenanceProject ManagementWebsite: www.thehayleyway.com Email: hayley@thehayleyway.com

Poole, England, United Kingdom

Poole, Poole, United Kingdom

Poole, United Kingdom

* Head of Admin with two direct reports to provide continued PA support to MD plus Senior Management Team, including assessing staff performance and providing coaching and guidance to ensure maximum efficiency* Responsible for drafting job descriptions, reviewing & filtering CV’s, and conducting initial phone interviews for Management Team

Poole, United Kingdom

* Responsible for all travel bookings & itineraries and applying for travel visas, as well as planning company social events* Created meeting agendas, ensured MD was well equipped for meetings, recorded minutes & action points, and issued and chased Management on action items* Screened phone calls & emails for MD, drafted emails and all diary management, including handling of confidential information and personal administration for MD

Bournemouth, United Kingdom

* Supported Financial Advisers with day to day administrative tasks* Responsible for tracking the application process, ensuring accuracy of information, and sign-off of documents* Conducted medical telephone interviews with clients that wanted to take out a life policy, documenting any disclosure to prevent any risks

Bournemouth, United Kingdom

* Led team sessions, informing colleagues of updates and recording minutes and action points* Worked to achieve monthly targets, in addition to reducing costs, recommending approved repairers and referring claims to the next handler* Responsible for reporting motor incidents, logging all details accurately into internal systems, and building a rapport with customers to ensure high levels of customer satisfaction

Bournemouth, United Kingdom

* Managed all aspects of salon operations including stock, budget & accounts, and filing of tax returns * Attended events such as wedding fairs, and marketing through social media advertising

Harlow, United Kingdom

* Progressed from an apprentice to colour and wedding hair technician* Management of all salon equipment & stock, appointment booking and client retention