Hayley Redmann Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

•Assists manager with opening/closing procedures including end of the day reports and customer complaints. •Experience in training 4 new employees on job responsibilities and excellent customer service practices.•Completes food orders via phone and walk-ins ranging from 80-120 orders per night shift.

Dekallb, Il

•Verified student standing with NIU and reserved meeting space for groups ranging from 10-100 people. •Prepared and delivered paperwork to corresponding departments to guarantee event accuracy.•Performed miscellaneous tasks including creating a campus department contact list and end of day reports.

•Assisted in creating weekly employee schedules and prepared hot/cold sheets for home games. •Arranged suites at venue before shift to confirm accuracy of food and beverages during event.•Supervised a team of 7 at a time ensuring stadium operations were satisfactory for both customers and staff.

Long Grove, Il

•Followed specific client directions and arranged club rooms accordingly for special events.•Assisted senior event planner in producing event visions given by the client.•Adapted by assuming various roles including cocktail server when needed during a shift.