David Hays Email and Phone Number
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As a pragmatic technical minded executive with 20 years of experience, I specialize in building and delivering robust on-premise, hosted, and cloud-based software solutions. My career spans a variety of leadership and technical roles, including Chief Operating Officer, Chief Technology Officer, Vice President of Product and Services, Director of Product & Application Development, and Engineering Manager, among others. This diverse background equips me with a unique perspective and a deep understanding of both strategic and hands-on tactical execution.In addition to my leadership experience, my expertise extends across individual contributor roles such as Solutions Architect, Software Engineer, Project Manager, Product Manager, Business Analyst, Sales Engineer, and QA Specialist. This broad experience enables me to not only devise effective strategies but also actively contribute to cross-functional teams and address complex challenges with simple, innovative solutions.I excel in both start-up and enterprise environments, adapting seamlessly between agile and waterfall methodologies. My exceptional organizational skills and attention to detail support my ability to deliver customer-centric solutions and drive successful outcomes.STRATEGIC COMPETENCIES: • Technology Strategy Roadmaps• Agile Software Engineering and Solution Delivery • Risk & Issue Management• Technology Alignment to Business Initiatives• Digital Transformation• Global Operations Leadership• Mergers, Acquisitions, and Integration• IT/Software Project & Program Management• P&L Ownership & Budget Administration• Vendor Management• Regulatory Compliance and Information Security • Change & Release Management• Human Capital Planning & Talent Management
Tecnotree Corporation
View- Website:
- tecnotree.com
- Employees:
- 1230
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Vp, Professional Services And Program DeliveryTecnotree CorporationLee'S Summit, Mo, Us
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Chief Operating OfficerKansys Jul 2023 - PresentOlathe, Ks, UsKansys is a provider of billing software and services that help communications and enterprise businesses monetize complex business at scale. Our solutions are used by global brands worldwide, including Accor, Altice, B3, Bell, Choice Hotels, Hub One, OpenText, Telmore, and Telus. -
Vice President Of Product And ServicesKansys Oct 2019 - Jul 2023Olathe, Ks, Us✅ Led a team of 30, including Engineers, Project Managers, and Support personnel, with full P&L responsibility for Professional Services.✅ Maintained a 25-35% billable activity rate while establishing and managing departmental KPIs to ensure on-time and on-budget delivery of billing software solutions.✅ Collaborated with Core and Sustaining Engineering teams to balance feature development with maintenance and support activities.✅ Authored and managed contractual documents including MSAs, SOWs, SLAs, and COs.✅ Successfully onboarded and managed new employees and customers following the acquisition of a billing solution from Ericsson, revitalizing struggling projects and relationships.✅ Established the framework for SOC 1 and SOC 2 certifications in 2020, and played a critical role in annual audits each year following.✅ Increased Professional Services profitability by 85% in 2022 and an additional 116% in 2023.✅ Implemented financial and organizational processes in the wake of the acquisition by Volaris Group, a division of Constellation Software (TSX: CSU).
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Engineering ManagerWellsky 2018 - Oct 2019Overland Park, Kansas, Us✅ Led 3 cross-functional teams of onshore and offshore Software Engineers and Analysts, overseeing the delivery of a complex FDA-regulated software suite.✅ Increased unit test counts by 1900% and achieved 75% test coverage within one year, enhancing software reliability and robustness.✅ Significantly improved operational efficiency by reducing emergency service packs and implementing enhanced customer management practices.✅ Maintained a flawless on-time delivery record, successfully achieving all 10 planned releases and service packs with improved product quality.✅ Addressed critical technical debt by upgrading the existing COM layer and effectively managing the transition and support for various SQL Server versions. -
Delivery ManagerKansys, Inc. 2017 - 2018Olathe, Ks, Us✅ Led the configuration and delivery of billing solutions, leveraging expertise in client services and software development to streamline internal operations and improve efficiency.✅ Authored detailed security protocols and Standard Operating Procedures (SOPs), ensuring compliance with strict customer information security requirements.✅ Played a key role in enhancing the company’s operational resilience and reinforcing its commitment to maintaining the highest InfoSec standards.
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Chief Technology OfficerPathfinder Health Innovations, Inc. 2015 - 2017✅ Led a team of technical professionals (developers, quality analysts, business analysts, and UI/UX designers) with accountability for all IT systems.✅ Implemented Agile (Scrum) processes, resulting in a 45% increase in feature delivery during FY '16.✅ Achieved a 20% reduction in cloud hosting costs and secured funding for a critical cloud infrastructure assessment.✅ Delivered quarterly department productivity reviews to the Board of Directors and investors, showcasing the team’s achievements and contributions.✅ Spearheaded team development and management, including hiring, performance reviews, and operational budget management to ensure cost-effective resource allocation.✅ Directed day-to-day team activities, established and monitored key KPIs, and engaged in hands-on tasks such as coding, testing, and requirement documentation.✅ Collaborated with executive leadership (CEO, COO, VP of Sales, VP of Customer Success) to shape strategic direction, address customer issues, and establish business continuity plans.✅ Ensured seamless cross-functional coordination within Application Development, Customer Success, and Sales teams.✅ Fostered productive vendor relationships to optimize resource utilization and project delivery.✅ Played a key role in the successful integration of an acquired company (Ensure Billing), seamlessly incorporating acquired their software solution into the Pathfinder's SaaS platform.✅ As Chief Information Security Officer (CISO), ensured compliance with HIPAA privacy laws and implemented structured training and certification programs.✅ Established a comprehensive business continuity plan, including SLAs, disaster recovery, and incident response processes.
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Director Of Product And Application DevelopmentSolidifyhr 2010 - 2015✅ Partnered with the founder to define business vision, strategy, and execution while overseeing daily operations.✅ Led a 15-member development team, ensuring successful project delivery and team growth.Implemented Agile methodologies, transforming the development process and accelerating value delivery.✅ Shifted the company from custom development to a product-focused model, contributing to a successful acquisition in April 2012.✅ Directed the successful attainment of SOC 2 certification, establishing strong security and operational controls.✅ Cultivated a customer-first culture, delivering intuitive, user-friendly solutions that improved usability and efficiency.✅ Authored Statements of Work (SOWs) and managed stakeholder engagement, ensuring alignment across teams and projects.✅ Delivered mission-critical solutions for key clients, including Assurant Employee Benefits, Mutual of Omaha, and Prescription Solutions (UnitedHealth Group).✅ Led the seamless integration of the startup into the parent company post-acquisition, maintaining operational continuity.
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Application Systems Programmer AnalystBlue Cross Blue Shield Of Kansas City 2007 - 2010Kansas City, Mo, Us✅ Served as a developer and subject matter expert on the Care Advance implementation team, translating SQL Server stored procedures to DB2 for efficient data extraction from the EDW.✅ Developed a Java application housed on the company intranet to interface with the Daptiv Project Management Package, streamlining project requests for managers and enhancing workflow efficiency.✅ Contributed to the successful implementation and maintenance of the BlueQ application, Blue KC’s small group quoting tool, utilizing technologies such as Spring, Struts, Hibernate, J2EE, JSP, JBoss Drools, and JavaScript.✅ Played a key role in the Alineo implementation as part of the Integrated Health Management division, serving as Technical Lead for this multi-phased project, the primary tool for Care Management.✅ Actively participated in BCBSKC’s Internship Recruitment Program at the University of Kansas as a multi-year ambassador.✅ Charter member of BlueKC’s Toastmasters Group, serving as VP of Education (2008-2009) and President (2009-2010). -
Contract Consultant - Qa AnalystH&R Block 2006 - 2006Kansas City, Mo, Us✅ Worked as a Contract QA Analyst Consultant at H&R Block, ensuring the proper functionality and compliance of the Rapid Refund tax preparation software prior to nationwide deployment.✅ Conducted rigorous testing of data conversion processes, verifying that tax data was correctly formatted and fully received by federal and state servers after conversion.✅ Played a key role in ensuring the software met quality standards and operated efficiently for H&R Block offices across the U.S. -
Software Engineer & Test AnalystCerner Corporation 2005 - 2006Kansas City, Missouri, Us✅ Started career at Cerner Corporation as a Software Test Analyst, responsible for writing and executing test plans for enhancements to the Choose and Book appointment scheduling system used by the UK’s National Health Service (NHS).✅ Promoted to a Software Engineer role after excelling in testing, where I translated client requirements into functioning, high-quality software solutions using J2EE, Struts, and JSP.✅ Ensured all modifications adhered to HIPAA standards through the CAPE process, providing proper documentation and evidence for successful code changes.✅ Gained valuable experience in both quality assurance and software development within the healthcare technology sector.
David Hays Skills
David Hays Education Details
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Florida Agricultural And Mechanical UniversityComputer Information Systems
Frequently Asked Questions about David Hays
What company does David Hays work for?
David Hays works for Tecnotree Corporation
What is David Hays's role at the current company?
David Hays's current role is VP, Professional Services and Program Delivery.
What is David Hays's email address?
David Hays's email address is dh****@****der.com
What is David Hays's direct phone number?
David Hays's direct phone number is +185029*****
What schools did David Hays attend?
David Hays attended Florida Agricultural And Mechanical University.
What skills is David Hays known for?
David Hays has skills like Sdlc, Integration, Requirements Gathering, Requirements Analysis, Leadership, Business Analysis, Software Development, Testing, Agile Methodologies, Vendor Management, Quality Assurance, Project Management.
Who are David Hays's colleagues?
David Hays's colleagues are Thurlu Kulasekhar, Sanjeeva Reddy, Kriti Bhatia, Gaurav Sharma, Sanil Jain, Parmida Jabbari, Buvaneshvaran C.
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