• Managed the development and designed ◦ multiple supermarket mobile applications on iOS and Android along with a management backoffice ◦ Sales tracking mobile app that tracks delivery and payment collection from clients on a day to day basis ◦ Water distribution app • Participated in starting and running SPLIT restaurant caters for special events, delivery and dine-in.

Managed the Business Intelligence and GIS Units for the group, researched and tested technologies to improve work performance and efficiency • Automated operational processes and cycles • Designed and created the control room dashboards in over 10 projects and countries and worked on streamlining all data in one Master Control Room ◦ Closely coordinated with stakeholders (project managers, operational teams, suppliers) when testing and implementing new… Show more Managed the Business Intelligence and GIS Units for the group, researched and tested technologies to improve work performance and efficiency • Automated operational processes and cycles • Designed and created the control room dashboards in over 10 projects and countries and worked on streamlining all data in one Master Control Room ◦ Closely coordinated with stakeholders (project managers, operational teams, suppliers) when testing and implementing new technologies and processes ◦ Researched the market for new technologies and submitted studies for senior management approval and funding • Designed and implemented automated KPI evaluation for Operational Performance of multiple projects in multiple countries. Used multiple javascript libraries for visualization and data refresh • Designed Mobile flow and architecture that automated the operational cycle in multiple projects • Created Interface and established data capture and reporting of GPS and Canbus data for a fleet of more than a 1000 vehicle spanning 10 projects, and extracting data from Multiple GPS software and platforms creating real-time dashboards & reports for violations and tracking • Facilitated and coordinated a management boot-camp at Congo for operational teams for 2 weeks • Conducted Research and development and implementation of a smartbin project in Ashrafieh and in Dubai for Dubai municipality Recycling project • Headed the Business Intelligence department for the Group • Headed GIS Department for group ◦ Responsible for fleet route optimization and planning ◦ Designed and automated Survey team operation ◦ Introduced cost cutting initiatives through planning softwares, remote supervision and time efficient tools such as route optimization and planning and field survey softwares, ◦ Optimized the workings of the department through careful deliverables planning and elimination of redundant resource usage Show less

• Orchestrated the Design and build of 2 Data-warehouses for HRand Operations incorporating a multitude of systems data (Oracle ERP modules as well as customized softwares) Handling 100M records • Designed & created multiple ETL Jobs using Talend ETL to automate reporting and data cleansing • Created a hosted wiki for all dimensions and facts to help users and maintain company knowledge • Created several Dashboards using IBM Cognos and Xcelsius for multiple departments… Show more • Orchestrated the Design and build of 2 Data-warehouses for HRand Operations incorporating a multitude of systems data (Oracle ERP modules as well as customized softwares) Handling 100M records • Designed & created multiple ETL Jobs using Talend ETL to automate reporting and data cleansing • Created a hosted wiki for all dimensions and facts to help users and maintain company knowledge • Created several Dashboards using IBM Cognos and Xcelsius for multiple departments : Operations, HR , Personnel , Procurement, Safety , Fleet …. • Automated the distribution of reports and dashboards • Automated 100s of Manually generated reports and automated their distribution according to individual user needs • Engaged users in using new methods in data consumption • Enabled senior management with executive level indicators and formulated several KPIs to enable data based decision making Show less

• Created Reports for operations and maintenance departments • Formed and trained a team to start implementing a global company wide report automation • Formulated a preliminary vision to build a data centric architecture • Coordinated with users on identifying needs for data and KPIs and trained them on the use of Cognos reporting

• Installation and maintenance and tuning of IBM Cognos Server • Develop IBM Cognos data models and reports on framework manager and report studio • Designed and Created cubes on IBM Cognos • Trained users to make reports using Cognos tools

• Managed Oracle E-business Suite ERP DB and App • Patched and updated Oracle platform system optimizing health • Created several test and development instances • Installed fresh Oracle E-business Suite ERP for BLF Bank • Upgraded app and DB Oracle for group • Tuned DB operation continuously • Follow up on Oracle TARs

• Administer Microsoft domain user and rights • Lotus Notes Server maintenance and installation • Oracle Server Unix installation and patching • Manage regular backup operations for multiple servers • Managed a server room and catered for its regular maintenance & operation ensuring adequate uptime. • Installed and managed software Firewall for the server room • Managed Cisco Router for multi-site connection • Diagnosed Bandwidth issue… Show more • Administer Microsoft domain user and rights • Lotus Notes Server maintenance and installation • Oracle Server Unix installation and patching • Manage regular backup operations for multiple servers • Managed a server room and catered for its regular maintenance & operation ensuring adequate uptime. • Installed and managed software Firewall for the server room • Managed Cisco Router for multi-site connection • Diagnosed Bandwidth issue installed traffic monitoring • Programmed a PLC to control a newly created sorting line at Amrousieh sorting Plant Show less

•Worked with users on: Software and OS installation, IT security Training , Hardware installation and repair, and handling of Helpdesk tickets • Installed and programmed Cisco switches