I seek to develop myself by learning new skills,working in the fields that I love, and developing my skills and experience
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Branch ManagerRouteCairo, Eg -
Customer Service / Training Operations OfficerEngosoft Jan 2023 - Apr 2023القاهرة مصر* Ensure instructors and clients are informed of all aspects of the program and schedule pre-delivery* Resolve customer complaints* Coordinate customer registration and scheduling* Confirm customer attendance and progress* Suggest and implement solutions when there is a service issue* Compile reports on overall customer satisfaction* Ensure that instructors and clients attended the sessions with no problems* Preparing daily reports for the Operations Manager -
Customer Service AgentBim Solutions Mar 2019 - Sep 2022الجيزة مصر* Responding to customers inquiries about the diplomas offered by the Company* Record customers data in CRM and update it regularly* Handling and solving customers issues* Create a live session for new clients to learn about the study method in the company from start to finish* Preparing for the final exam to get the certificate* Preparing the labs before the start of the lectures* Gather feedback from trainers and trainees after each educational session -
Call Center AgentNahdet Misr Publishing Group Jan 2018 - Jan 2019الجيزة مصر* Reply to customer inquiries* Solve customer problems in cooperation with the relevant department in the company* Recording customer orders for books in SAP and following up their delivery to them* Recording the details of incoming and outgoing calls in an excel sheet* Prepare a report on what was accomplished at the end of the day and present it to the manage -
Sales AdministratorTechvalley Jan 2015 - Jan 2018القاهرة مصر* Process orders via email and phone* Check orders and invoices for accuracy* Contact clients to obtain missing information or answer queries* Update sales and customer records on CRM* Generate monthly sales reports -
Indoor Sales RepresentativeDream Telecom For Electronics (Dream 2000 Stores) Feb 2013 - Jan 2015القاهرة مصرSelling Mobiles,Tablets,Accessories and achieving sales target -
Store CashierBi̇m Birleşik Mağazalar A.Ş Jan 2011 - Feb 2013القاهرة مصرCashier -
Writing SpecialistAl Ansar Center For Printing Jan 2010 - Jan 2011القاهرة مصرWriting graduation projects - workshops - research using Microsoft Word
Haytham Mohammed Education Details
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The Higher Institute Of Administrative And Cooperative StudiesAdministrative And Cooperative Studies
Frequently Asked Questions about Haytham Mohammed
What company does Haytham Mohammed work for?
Haytham Mohammed works for Route
What is Haytham Mohammed's role at the current company?
Haytham Mohammed's current role is Branch Manager.
What schools did Haytham Mohammed attend?
Haytham Mohammed attended The Higher Institute Of Administrative And Cooperative Studies.
Not the Haytham Mohammed you were looking for?
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haytham mohammed
Reference Laboratory For Veterinary Quality Control On Poultry Production At Animal Health Research InstituteEgypt -
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Haytham Ghazy
Tqm ,Cswp ,Lssgb ,Lean Six Sigma Green Belt , Kaizen | 6S | Lean Manufacturing , MbaEgypt
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