* Ensure instructors and clients are informed of all aspects of the program and schedule pre-delivery* Resolve customer complaints* Coordinate customer registration and scheduling* Confirm customer attendance and progress* Suggest and implement solutions when there is a service issue* Compile reports on overall customer satisfaction* Ensure that instructors and clients attended the sessions with no problems* Preparing daily reports for the Operations Manager

* Responding to customers inquiries about the diplomas offered by the Company* Record customers data in CRM and update it regularly* Handling and solving customers issues* Create a live session for new clients to learn about the study method in the company from start to finish* Preparing for the final exam to get the certificate* Preparing the labs before the start of the lectures* Gather feedback from trainers and trainees after each educational session

* Reply to customer inquiries* Solve customer problems in cooperation with the relevant department in the company* Recording customer orders for books in SAP and following up their delivery to them* Recording the details of incoming and outgoing calls in an excel sheet* Prepare a report on what was accomplished at the end of the day and present it to the manage

* Process orders via email and phone* Check orders and invoices for accuracy* Contact clients to obtain missing information or answer queries* Update sales and customer records on CRM* Generate monthly sales reports

Selling Mobiles,Tablets,Accessories and achieving sales target

Cashier

Writing graduation projects - workshops - research using Microsoft Word