Haytham Mostafa

Haytham Mostafa Email and Phone Number

Assistant Vice President, Auto Loans @ First Abu Dhabi Bank (FAB)
Abu Dhabi, United Arab Emirates
Haytham Mostafa's Location
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
Haytham Mostafa's Contact Details

Haytham Mostafa work email

Haytham Mostafa personal email

n/a
About Haytham Mostafa

Skilled and successful customer service and sales support specialist with key experience motivating, training, and managing top-performing service teams to ensure outstanding customer care, I possess a range of knowledge and experience that will allow me to contribute toward the success of your company.My expertise lies in successfully enhancing customer response strategies, innovating new processes, and managing overall customer service functionality to maximize loyalty, productivity, and growth. Through my experience, I have become adept in overseeing personnel across a wide variety of responsibilities to optimize corporate performance while demonstrating a steadfast commitment to maximizing customer service and satisfaction.The following achievements demonstrate my qualification for this position:• Excelling in my most recent position as Customer Support Team Leader for noon Online Shopping, coaching and leading customer service representatives in quickly responding to and resolving customer queries and concerns while providing comprehensive sales and order placement support.• Designing and implementing training tools to optimize customer service techniques, achieving measurable business results and surpassing all organizational goals.• Placating escalated customer service issues using diplomacy, tact, and personable demeanor.• Consistently earning accolades in performance appraisals from management, peers, and customers recognizing outstanding achievements in time management, customer relations, integrity, work ethic, leadership, and commitment to top-flight quality.My proven ability to propel customer service team success, along with my exceptional communication, problem-solving, and leadership talents, will contribute immensely to the success of your company. Thank you for your consideration, and I look forward to speaking with you soon regarding this opportunity.Sincerely,

Haytham Mostafa's Current Company Details
First Abu Dhabi Bank (FAB)

First Abu Dhabi Bank (Fab)

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Assistant Vice President, Auto Loans
Abu Dhabi, United Arab Emirates
Website:
bankfab.com
Employees:
16319
Haytham Mostafa Work Experience Details
  • First Abu Dhabi Bank (Fab)
    Assistant Vice President, Auto Loans
    First Abu Dhabi Bank (Fab)
    Abu Dhabi, United Arab Emirates
  • First Abu Dhabi Bank (Fab)
    Avp, Bdu Portfolio & Insurance
    First Abu Dhabi Bank (Fab) Jan 2024 - Present
    United Arab Emirates
  • First Abu Dhabi Bank (Fab)
    Banking
    First Abu Dhabi Bank (Fab) Feb 2019 - May 2024
    United Arab Emirates
  • First Abu Dhabi Bank (Fab)
    Customer Service Specialist
    First Abu Dhabi Bank (Fab) Jan 2019 - May 2024
    United Arab Emirates
  • Noon Online Shopping
    Inbound Team Leader
    Noon Online Shopping Jul 2017 - May 2024
    Dubai, United Arab Emirates
  • Noon
    Inbound Team Leader
    Noon Jul 2017 - Nov 2018
    United Arab Emirates
    Found a better job
  • Qatar Airways
    Priority Line
    Qatar Airways Jun 2015 - Feb 2017
    Doha, Qatar
    Highly skilled in assisting customers planning their flights, issuing and finalizing tickets • Profound ability to handle irate customers and resolve problems effectively using Amadeus • Hands-on experience in up selling products and services
  • Stream Global Services
    Customer Service Representative
    Stream Global Services Jun 2012 - Mar 2015
    Cairo Governorate, Egypt
    • Highly skilled in assisting customers• Profound ability to handle irate customers and resolve problems effectively• Able to work with a diverse and multicultural customers• Hands-on experience in up selling products and services• Demonstrated ability to provide relevant information to customers regarding current packages.

Frequently Asked Questions about Haytham Mostafa

What company does Haytham Mostafa work for?

Haytham Mostafa works for First Abu Dhabi Bank (Fab)

What is Haytham Mostafa's role at the current company?

Haytham Mostafa's current role is Assistant Vice President, Auto Loans.

What is Haytham Mostafa's email address?

Haytham Mostafa's email address is ha****@****fab.com

Who are Haytham Mostafa's colleagues?

Haytham Mostafa's colleagues are Stuart Andrade, Nitin Gupta, Gulam M Khan, Anu Shree, Aboothahir Latheef, Dhanya Balakrishnan, Mohamed Emad.

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