Developing the company’s departments, working to organize their work mechanism, addressing the problems they face, setting key performance indicator for each of them, and following up on their results periodically Working to improve the quality of service provided to customers by developing the operations department and following up the order cycle from the pick up to the delivered in accordance with the policies announced to customers Working to reduce costs resulting from operations and related departments, analyzing financial data, following up on customer debit and credit account balances, and following up on the collection team Contributing to training the sales team and working with them to Hunting new clients, the mechanism for maintaining existing clients, determining the target required of them, following up on its achievement, and preparing monthly sales reports and analyzing them in detail, which contributes to increasing salesContributing to the development of the electronic system for shipping and delivery Follow up on storage management and fulfilment orders Training and following up the customer service team and evaluation them periodically Proposing new services and innovative solutions Preparing periodic reports for management that contribute to making strategic and executive decisions

I contributed to establishing the company from its early beginnings and was responsible during that period for establishing and managing the following departments:Managing the marketing and sales departmentManaging the customer service and complaints departmentContributing to the development of operations managementContributing to the development of financial managementContributing to the development of the electronic systemContributing to recruitment and training

During that period, I reviewed all the company’s departments and prepared reports to the Board of Directors on the results of the audit, risks and recommendations, such as the– Financial and Accounts Department – Human Resources Department– Contracts and Procurement Department – Stores and Warehouses Department– Project Review

During that period, I reviewed and audited the accounts of nearly 50 companies of various types, such as individual institutions, partnerships, limited liability companies, public and private joint stock companies.