Hazel Ann Murray Email and Phone Number

• Support your line manager in compliant service delivery.• Continually develop your professional learning• Day to day running of existing and new EB clients schemes liaising with clients and company contacts as required• Ensuring all business complies with company and Regulator requirements• Maintaining accurate databases of client information• Administering auto enrolment schemes for existing corporate clients• Proactively deals effectively with queries from clients… Show more • Support your line manager in compliant service delivery.• Continually develop your professional learning• Day to day running of existing and new EB clients schemes liaising with clients and company contacts as required• Ensuring all business complies with company and Regulator requirements• Maintaining accurate databases of client information• Administering auto enrolment schemes for existing corporate clients• Proactively deals effectively with queries from clients, advisers, colleagues and product providers.• To ensure that work is correctly prioritised and that agreed deadlines are met.• Ensure client records are accurate and kept up to date as per the company procedures.• Ensure all dealings with colleagues and clients are carried out in a professional and courteous manner.• Maintain all standards of performance as required by the company.• Deals effectively with providers using any relevant means of communication, such as email, letter, fax or phone regarding new and existing business transactions.• Maintain a strong working relationship with all employers that you work alongside to become a key contact point. Show less

• provide best support to advisors making a recommendation around a protected mortgage. • arrange appointments and manage advisors diaries to maximise sales opportunities• include completion of DIP’s, full applications for mortgage and protection & submission of forms to lenders. Expectation to process up to 15 new cases per week. • chase applications effectively to offer/terms, updating client every 72 hours, minimum, to ensure exceptional customer service and generating… Show more • provide best support to advisors making a recommendation around a protected mortgage. • arrange appointments and manage advisors diaries to maximise sales opportunities• include completion of DIP’s, full applications for mortgage and protection & submission of forms to lenders. Expectation to process up to 15 new cases per week. • chase applications effectively to offer/terms, updating client every 72 hours, minimum, to ensure exceptional customer service and generating client referrals• check and ensure correct offer terms have been issued by Mortgage Lender & Insurance Providers.• chase commissions• Complete file checklist sheet for each case to meet file requirements and ensure all client transactions in accordance with the company sales process, FCA and compliance requirements. • attend meetings, training events as required• Maintain strong working relationships with colleagues• Develop and maintain strong relationships with clients• work within all legal and company requirements• follow Sales support Procedures• Any other reasonable requests made by management Show less

Co-ordinate logistics for both Onshore and Offshore personnel to client installations both in the UK and overseas, ensuring competent personnel are available as required.Arrange travel (flights, trains, hired vehicles) and accommodation for personnel to meet their mobilisation requirements•Update Crew Change Sheets/POB details daily and provide check-in details to crew in a timely manner•Arrange Ad-Hoc cover for any offshore personnel who are absent from work to ensure competent… Show more Co-ordinate logistics for both Onshore and Offshore personnel to client installations both in the UK and overseas, ensuring competent personnel are available as required.Arrange travel (flights, trains, hired vehicles) and accommodation for personnel to meet their mobilisation requirements•Update Crew Change Sheets/POB details daily and provide check-in details to crew in a timely manner•Arrange Ad-Hoc cover for any offshore personnel who are absent from work to ensure competent cover is provided, either from internal resources or 3rd party via agencies•Update database as required, to include: course bookings, client specific training info, certification etc. and ensure that personnel details are kept up to date•Provide client logistics department with all necessary certifications such as training, medical certificates and changes to personal information as required•Update HR as required with absences, sickness and holiday requests•Record, update and manage Holiday Cards•Update client Rotas’, identify shortfalls in resources and arrange suitable cover•Contribute to the Weekly Flying Squad Plan•Receipt, update and action Mobilisation Forms•Manage mobilisation requests via Clients electronic online system•Support operations in any Emergency Response activity, as required•Arrange Visas/Vaccinations for any personnel travelling to foreign locations, as required•Raise Purchase Orders•Book Offshore Survival Training, medicals, MIST training etc. as required ensuring personnel have the mandatory training required for their position•Manage PPE requests, order and allocate PPE to crew as requiredJob Qualifications, Experience, Skills & Knowledge Show less

First point of contact for the company both by telephone and on site at head office.As lead receptionist I am responsible for a team of 3 part time receptionists who report directly to myself.My Duties include Welcoming visitors and clients, booking travel and accommodation and visas, process business card requests and liaise with our suppliers.Manage 5 meeting room Diaries. Arrange couriers. Approve and record Holidays and sickness.Order stationary and stock control of… Show more First point of contact for the company both by telephone and on site at head office.As lead receptionist I am responsible for a team of 3 part time receptionists who report directly to myself.My Duties include Welcoming visitors and clients, booking travel and accommodation and visas, process business card requests and liaise with our suppliers.Manage 5 meeting room Diaries. Arrange couriers. Approve and record Holidays and sickness.Order stationary and stock control of stationary, PPE. Issue and control of security fobs for the company.Offer Admin support to various other departments.Review CV,s and assist with interviews. Manage reception staff.Source catering and meet with suppliers. Show less

First point of contact for patients, doctors and other health professionals.Book, arrange and re-arrange appointments for approx 30,000 patients in the Aberdeen, Grampian and moray area using Sorian, pas and PMS systems. Liaise with GP,S surgeries and other clinics regarding patients annual screening. Arrange transport, collate stats, maintain databases, update and maintain patient’s details with other departments, general admin/reception duties.