Hazel Barnes Email & Phone Number

Manchester, England, United Kingdom

Manchester, United Kingdom

Duties and Responsibilities• Daily creation of payment proposals & Exceptions in SAP both manually and through payment automation.• Identifying rejected payments both at IMPS and CFS level, logging and notifying the necessary teams within a turnaround time of 24hours.• Contact with Citibank to log queries and address payment issues.• Working with Accounts Receivable to submit Customer Direct Debits to the bank.• Running Monthly reports in order to liaise with business partners to improve processes.• Processing all urgent payment requests within a competitive cycle time.• Payment query reconciliation and resolution from both customers and internal teams within JTI.Achievements• Represented Payments by presenting to senior finance management and TL across the BSC data analysis and processes we had in place to reduce rejection rates.• Successful onboarding and training of new colleagues to include transition of processes to a new global service centre also compiling and presenting training to colleagues across the BSC.• Became a member of the IDEA committee whose main goal was to encourage new processes to improve the business.

Duties and Responsibilities• Auditing employee travel and expense reports to ensure both global and local policies are being followed and adhered to keeping well within our two-day SLA.• Maintaining our travel and expense database (the T&E application) creating and updating the relevant data for employees, adding quarterly mileage rates for our UK market.• Processing all requests for employees daily.• Answering employee queries regarding all areas of expenses and payment processes in a timely manner to uphold our excellent customer service.• Assisting our market auditors by running end of month reports keeping them up to date of all expense budgets for cost centre’s and general ledger.• Checking the daily payment proposal ensuring all information is correct including, banking details, correct payment methods, amounts, blocking the relevant payments against employee advance’s and for payment sanctions. • Review exceptions and return and rejected payments investigating and correcting accordingly.Achievements• Represented travel and expenses during three market visits to JTI Canaries, Hungary and UK (Weybridge) presenting to senior finance management and training customers.• Key role in training and on boarding of our LEAF entities, plus acted as first point of contact to the Project Team in absence of Team Leader.• Built up and maintained key working relationships with all the Teams within the BSC but especially on TP.• Senior member of the T&E team, acting as a coach to other team members to ensure SLA’s met and worked completed to high standard.

Manchester, England, United Kingdom

Duties and Responsibilities• Answering all incoming calls and directing them to the relevant department and dealing with queries in a professional manner• Ordering and maintaining the stationery and kitchen stock levels• Creating Purchase Requisitions and managing Goods Receipts in SAP • Dealing with all Travel request’s through the Manchester Travel Desk booking all Travel requirements including flights, hotel accommodation and car hire.• Producing letters of invitation to enable JTI employees to apply for UK visas and Applying for visas for BSC employees travelling to other countries.• Managing the ID PRO database system in order to produce new and replacement ID passes for employees.

Manchester, England, United Kingdom

Duties and Responsibilities• Organizing a meeting room diary for 13 meeting rooms, used from teleconference, video conference, and webex with European clients to Face-to-Face meetings, ensuring specific room requirements are met within these meetings including room layout, stationary, and hospitality requests.• Answering all incoming telephone calls and re-routing them to the relevant client.• Ordering of and maintaining of the building stationary stock room.• Induction presentations for new members of staff ranging from one to even fifty in number during a transitionary period within AstraZeneca, explaining the building facilities and fire regulation procedures.• Cash handling, processing payments, drawing up invoices and receipts for travel arrangements. • General administrational support duties for Facilities Management including the drawing up of building information documents.