Hazel Dawson Email & Phone Number

London, United Kingdom

The Focus Travel Partnership is the UK’s leading business travel consortium for Travel Management Companies (TMCs). Originally launched in 1999 as a division of the Advantage Travel Group, we have a wealth of knowledge as well as industry contacts and, across our central team alone, we have over 160 years of business travel experience. Today, we have 60 TMCs in our Partnership all of which are small to medium enterprises (SMEs) and have a turnover in excess of £1 billion. This buying power allows Focus to negotiate the best possible deals in the business travel arena. Focus TMCs benefit from an exclusive nett fare programme, our centrally managed commercial deals, a suite of technology products and in–house support. As Commercial Manager, I work with a variety of suppliers but predominantly airlines and rail operators to ensure our programmes are market dominant, both for our TMC Partners as well as for their customers. In addition, I work closely with our CEO to set strategy for the Partnership and ensure that our TMC Partners have all the programmes and content that they require to showcase their own businesses within the marketplace.

London, United Kingdom

WIN, the Worldwide Independent Travel Network, is an international group of travel specialists working together to grow and win business. Established in 1985, WIN membership totals 6,000 locations in 70 countries with a combined turnover of over US$15 billion.As International Partnership Manager, I manage the global network, sourcing and assessing membership opportunities, bringing members together for global sales leads as well as sharing best practise, business acumen and technology solutions between countries.

Redhill

CTM is the corporate management travel division of P&P Associates, an independent travel organisation offering innovative solutions to corporate and leisure customers both on and offline. My key objectives at CTM were to manage relationships, externally with clients and suppliers, whilst internally with all areas of the business. The key elements of supplier relations included negotiation of contracts and ongoing assessment of where maximum return could be achieved from a client’s, consultant’s as well as our overall business’ perspective.Account Management, both of clients and suppliers included detailed analysis of data and trends, assessment of solutions and potential developments, with regular and relevant communication being made with all parties of opportunities and achievements.Project management, setting strategy, pro-actively managing expectations, supporting new business opportunities and building solid relationships were all part of this exciting role.

City Of London

Statesman Travel Ltd is an independent, privately owned supplier of business travel management services, and co-founder of Travel Solutions International (TSI), a global network of independent travel management companies.The role included a mix of supplier relations for Statesman’s UK offices as well as managing the development of TSI globally.Proactively account managing existing and new relationships with key travel industry suppliers and providing a main point of contact in order to mutually develop business were the key element of the Supplier Relations role. This included successfully negotiating and managing commercial deals to maximise income as well as best use and return on investment of available funds. Liaising with all areas of the business allowed the internal building of relationships and a centre of expertise for all supplier related topics.Globally, the TSI network saw growth from new partners who could offer a similar standard of service to their own customers whilst supporting international clients who worked through multiple countries within the network. Development of opportunities, from sales, through operational and technological innovations saw the success of the network which continues to grow. Due to the differing focus of country partners, not to mention, the skills, technology and time zones meant that communication was critical to keep the partners in touch with each other and this was successful achieved throughout the network.

City Of London

Chambers Travel Management is an independent, privately owned supplier of business travel management services based in the City of LondonAll elements of a typical supplier relations role were undertaken and achieved in this role. This included the ownership of programmes such as credit card solutions and GDS management as well as the traditional management of relationships with air, rail, hotel, car hire and ancillary services suppliers. In addition, the development of a variety of channels of communication were established and maintained – internally with staff, externally with clients as well as via industry bodies such as Advantage and GTMC. To support this, an on-going programme of event management developed relationships with customers to promote the company as well as suppliers throughout the client base.

London, United Kingdom

BCD Travel, a global Travel Management Company, formed following the purchase of TQ3 Travel Solutions, a key European travel provider. TQ3’s UK operation was represented by Phoenix Travel, a major independent business travel agency with over £150 million turnover and many major banking and blue-chip clients.The role involved providing all aspects of administrative support including office management and relocations, as well as the overall responsibility for the negotiation and management of travel industry commercial contracts with suppliers in conjunction with the company’s European and global strategy.