 Greeted incoming and departing Guest/s warmly with a genuine smile and eye contact; escorted them to assigned dining area; presented menus; announced waiter's name. Used visual cues to seat Guest/s in either the bar or dining area depending on their preference. Informed Guest/s of current promotion and who will be serving them to ensure a smooth handoff to the service staff. Answered incoming calls to the restaurant and provide appropriate service. Managed the flow of Guest/s into the Dining and Bar areas, provided accurate wait times to incoming Guests if appropriate. Attended to special Guest/s needs and requests. Observant to Guest/s’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest/s and ensuring the drink is refilled prior to getting back to the door). Helped dining room staff by setting and clearing tables; replenishing water; serving beverages. Issued dining charges by verifying orders; calculating taxes; totaling bill for to-go orders. Received payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for To Go orders. Reconciled cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders.

 Greeted incoming and departing Guest/s warmly with a genuine smile and eye contact; escorted them to assigned dining area; presented menus; announced waiter's name. Used visual cues to seat Guest/s in either the bar or dining area depending on their preference. Informed Guest/s of current promotion and who will be serving them to ensure a smooth handoff to the service staff. Answered incoming calls to the restaurant and provide appropriate service. Managed the flow of Guest/s into the Dining and Bar areas, provided accurate wait times to incoming Guests if appropriate. Attended to special Guest/s needs and requests. Observant to Guest/s’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest/s and ensuring the drink is refilled prior to getting back to the door). Helped dining room staff by setting and clearing tables; replenishing water; serving beverages. Issued dining charges by verifying orders; calculating taxes; totaling bill for to-go orders. Received payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for To Go orders. Reconciled cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders.

 Assisted Portfolio Management department with all insurance-related investor requests and reports. Provided expertise on risk mitigation via coverage guidelines and limits. Corresponded with General Partners to ensure compliance with requirements. Managed data entry of proprietary database. Ensured documents met required standards. Handled office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Provided real-time scheduling support by booking appointments and preventing conflicts. Screened phone calls and routing callers to the appropriate party. Used computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Greeted and assisted visitors. Maintained polite and professional communication via phone, e-mail, and mail. Anticipated the needs of others in order to ensure their seamless and positive experience. Liaison for client and insurance company including claims processing, analyzing insurance receivables and reports. Worked with department staff to research, identify and provide solutions to client and insurance company inquiries. Facilitated meetings with CFO of insurance billing company to resolve issues, outstanding receivables and collections.