Hazel Johnson Email & Phone Number

Vision: To inspire, educate and transform the lives of individuals and organizations by providing valuable professional development programs.Mission: StarChampions is committed to equipping you with knowledge, skills, the latest trends, and strategies that will give you a competitive advantage that will propel you to the next level. You will have confidence knowing that you possess the important skills that are in demand to secure the best jobs, salaries and even start that new business.Hazel is passionate about working with people right where they are to inspire and motivate change from the inside out. She is humble, caring, dedicated, reliable, and committed. Hazel has worked as a leader in the Oil industry for over 26 years and the past 7 years, she has been the Corporate Training Manager for HOP Energy which is one of the largest leading oil companies in the Northeast. In 1996, Hazel was hired as a Customer Service Representative, working in various roles throughout the organization. In 2011, she was promoted to Connecticut Regional Customer Service & Retention Manager and was responsible for overseeing the Connecticut local branches Call Centers. Hazel had a dynamic team who not only met but exceeded departmental monthly and yearly goals while providing superior customer service experiences.In 2015, Hazel became the Corporate Training Manager. During her tenure in that role, she partnered with management to identify training needs and together, found innovative ways to improve operational efficiencies. Based on that knowledge, she created training manuals, conducted in person training, and leveraged technology to facilitate on-line training to hundreds of employees including senior management. As a result, it increased knowledge, skills, improved employee performance, increased organizational effectiveness and efficiencies which contributed to the success of the company. In 2014 Hazel received her Master Trainer and Coaching Certification from ATD, Association for Talent Development. 2017 she received her Consulting Skills Certification from ATD. Hazel has also attended numerous Professional Development seminars and webinars to stay current with technology and trends.

Listed skills include Customer Service, Customer Retention, Coaching, Problem Solving, and 9 others.