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Hazel Kavutha Email & Phone Number
Hospitality Operations | Guests Services Management | Front Office Management
at
Kigali Paramount Hotel
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Hospitality Operations | Guests Services Management | Front Office Management
Location
Nairobi County, Kenya
Company size
Who is Hazel Kavutha? Overview
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Quick answer
Hazel Kavutha is listed as Hospitality Operations | Guests Services Management | Front Office Management at Kigali Paramount Hotel, a with 11 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Hazel Kavutha.
Hazel Kavutha previously worked as Front Office Manager at Pan Pacific Hotels Group and Assistant Front Office Manager/ Night Manager at Four Points By Sheraton. Hazel Kavutha holds Bachelor Of Science (Bsc.), Hospitality And Tourism Management from Kenyatta University.
Company email context
Email format at Kigali Paramount Hotel
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Kigali Paramount Hotel
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Profile bio
About Hazel Kavutha
I am passionate about giving exceptional experiences; providing the best of customer service in every moment and steering teams to greater potential.
Current workplace
Hazel Kavutha's current company
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Kigali Paramount Hotel
7 roles
Hazel Kavutha work experience
A career timeline built from the work history available for this profile.
Front Office Manager
Pre-opening role: brand standards localization, recruitment, onboarding new hires and trainingGuests' reviews tracking and analysisTeam managementBudgeting, costs and expenses monitoring and control
Feb 2023 - Sep 2024
Assistant Front Office Manager/ Night Manager
Front Desk, Guest Relations, Concierge and Reservations teams supervisionOverall night audit & night shift team's managementEnsuring maximum revenue captureResolving complaints, conflicts & ensuring maximum guest satisfactionTraining teamsCreating a safe, ethical and comfortable environment for guests & associates
Jan 2019 - Aug 2022
Front Office Service Manager
Hotel pre-opening experience, departmental pre-planning, team trainingCo-ordinate front office shift activities to provide the highest standard of service, promptly, efficiently & courteously.Maximize room revenue.Managing the front office team to maximize employee productivity and enhance team spiritEnsure the front office team adhere to the laws & regulations of the land and operate within the corporate standards & guidelines.Identify need for training, plan & carry out departmental training.Ensure stipulated health and safety procedures are practiced by both staff & guests.
Jul 2015 - Apr 2018
Reservations Executive
North Coast Beach Hotel
Process all reservation requests, changes and cancellations received.Identify guest reservation needs and determine appropriate room type and availability.Explain guarantee, special rates and cancellation policies to guests.Accommodate and document special needs.Follow sales techniques to maximize sales.Input and access data in the reservation system.Prepare daily, weekly and monthly room occupancy reports.Develop and maintain positive working relationships with companies.
Apr 2014 - Jun 2015
Front Office Shift Leader
Ensure set customer service standards are adhered to.Managing staff and daily front desk operations.Planning training schedules for front office staff.Review of guests’ invoice details before check out.Resolve guest complaints and ensure a comfortable stay.Compile guest occupancy reports for hotel statistics and reports.Ensure guests' special requests are met.Handling reservations requests.
Feb 2013 - Feb 2014
Front Desk Agent
Checking in guests and briefing them of the hotel facilities.Making reservations for walk-in guests.Allocating guests rooms as per requests made. Providing statistics on guests’ meal plan.Preparing rooming lists for other hotel departments.Arranging wake up calls for guests.Ensuring guests are comfortable during their stay.Ensure a tidy front office and clean counters. Resolving any complains from guests.Dealing with any enquiries at the front desk.
Sep 2011 - Jul 2012
2 education records
Hazel Kavutha education
Bachelor Of Science (Bsc.), Hospitality And Tourism Management
Airline Cabin Crew
Kenya Airways Pride Centre
FAQ
Frequently asked questions about Hazel Kavutha
Quick answers generated from the profile data available on this page.
What company does Hazel Kavutha work for?
Hazel Kavutha works for Kigali Paramount Hotel.
What is Hazel Kavutha's role at Kigali Paramount Hotel?
Hazel Kavutha is listed as Hospitality Operations | Guests Services Management | Front Office Management at Kigali Paramount Hotel.
Where is Hazel Kavutha based?
Hazel Kavutha is based in Nairobi County, Kenya while working with Kigali Paramount Hotel.
What companies has Hazel Kavutha worked for?
Hazel Kavutha has worked for Kigali Paramount Hotel, Pan Pacific Hotels Group, Four Points By Sheraton, Radisson Blu, and North Coast Beach Hotel.
How can I contact Hazel Kavutha?
You can use AeroLeads to view verified contact signals for Hazel Kavutha at Kigali Paramount Hotel, including work email, phone, and LinkedIn data when available.
What schools did Hazel Kavutha attend?
Hazel Kavutha holds Bachelor Of Science (Bsc.), Hospitality And Tourism Management from Kenyatta University.
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