Hazel Loader Email & Phone Number

Aylesbury, England, United Kingdom

Sabbatical in 2020 - Medical reasons/Family Care

This work involves:Supporting management with the placing of SEN children. This includes such things as general administration, drafting correspondence such as letters and contracts and Communicating with stakeholders and members of the commissioning team within Children and Young People's Services.Supporting the Budget Manager with financial processes such as creditor and debtors list, troubleshooting and identifying errors and taking action to correct them.Using the SRM module of SAP for creating shopping carts, producing limit and purchase orders, confirming receipts of goods and inputting invoices.Using the ERP module of SAP to create journals, process volunteer expenses, view budgets, create vendors and customers details and create batch invoices and journals.General support and administration within the Joint Commissioning Team

This work involves:• Using Word, Excel, pivot tables and formulae to generate reports to interpret trends and analysis, assisting in collating information on waste. In collaboration with others, interpreting data and developing recommendations based on findings. • Processing, analysing and interpreting waste information, using initiative & judgement to highlight any additional follow up actions required by the waste team or suppliers. • Identify and recommend improvements to support the development of delivery processes and procedures. • Monitoring the completion of data in a timely and accurate manner from Business Support so that the data is ready to present. • Identifying problems, inconsistencies and incomplete data. • Interpreting waste data, terminology and understanding the geographics for each Household Waste Recycle Centre, onward treatment and off-taker sites. • Improving the accuracy of inputting process and minimising unnecessary work for data gathering and reporting. To provide proposals on improvement of procedures/process for the service area.Achievements include:• Written proposal on improvements to processes agreed and implemented within short period of starting role. Enabling the work to be completed more accuracy, efficiently and in a more timely manner.

The admissions team is the first point of enquiry for all matters relating to Bucks course applications. This involves guiding and advising on the entire application process; from advice on completing application forms from completion to enrolment. The admissions role involves being responsible for the administrative and clerical support in the day to day running of the Admissions Service. This includes the processing of all types of student applications through UCAS (Universities and Colleges Admissions Service) or direct and international applications. This includes being responsible for making offers to applicants using a specific entry criteria. The roles also consists of scheduling and implementing interviews and dealing with telephone enquiries from Prospective applicants offering detailed advice on application procedures and entry requirements.Achievements include:• Learning difficult processes without learning the basics• Advising and providing support for a large number of applications over a short duration

The PA role involves acting as a first point of contact for the School Improvement department. This includes greeting visitors and answering queries by phone or face-to-face. The administration functions involve drafting correspondences, maintaining diaries, producing PowerPoint presentations, organising & minuting confidential meetings and providing an email management function to the managers. The specialist roles involve:Frequently organising events which includes corresponding with venues, arranging catering, inviting participants, providing face-to-face support on the day, preparing paperwork and presentations. One such event is an annual conference for up to 160 people. Updating the Bucks Grid for Learning website.Drafting and evaluating surveys and assisting with reports by creating diagrams, comparing other LA's and analysing data from benchmarking data provided. Using the SRM module of SAP for creating shopping carts, producing limit and purchase orders, confirming receipts of goods and inputting invoices.Using the ERP module of SAP to create journals, process volunteer expenses, view budgets, create vendors & customers details and create batch invoices and journals. Gaining experience in coordinated billing which processes numerous journals and invoices simultaneously, this involves converting excel into a readable format that can be understood by the SAP system. Reimbursing schools for supply cover whilst teachers are on jury service, recovering redundancy/ retirement costs from the schools. Providing a budget administrative function by monitoring credits/ debts and correcting errors within the budgets. Supporting the Divisional Manager by understanding and interpreting pre-retirement pension statements and contributing to the process charts that schools have to follow.

The role involved supporting four advisers as their assistant in the School Improvement Service department. This included typing, word processing, data entry, maintaining filing systems, producing PowerPoint presentations, opening & distributing mail, booking appointments, arranging meetings, receiving telephone calls and maintaining databases. Using SAP Centralised Purchasing module for inputting invoices and R/3 module for inputting vendors and creating journals.Achievements included:Organising the 2006 ‘Working Smarter Together’ exhibition which involved high amounts of organisation and time management. This included advertising and organising the event and arranging the venue.Supporting the ‘Marketing and Continuing Professional Development’ team to help with their exhibitions.Developing a wide understanding of the School Improvement Service and providing appropriate advice to customers.Training to use SAP to a good standard and supporting others to use the system.Training in Prince2 and implemented selected principles as part of this role including Gantt Charts.

The role involved developing an annual Microsoft Access database from responses to the Customer Lifecycle survey that were received each month, allowing Xerox to look at not only monthly trends but also yearly. In charge of sections of the Customer Loyalty Analytical report that had to be completed monthly and which was presented to Xerox directors for their input. This involved monitoring the lifecycle survey results that were completed by customers and correlating them into a large report. This provided Xerox with vital information on the satisfaction or dissatisfaction of their customers so that the department understood customers’ dissatisfaction and helped to resolve any recurring problems. A small part of the role involved contacting the customers to resolve their queries to increase their satisfaction. Achievements: Completing a training course in a business management strategy called Lean Six Sigma Yellow Belt to support some current projects.Creating an annual database of customer data for analysis.Receiving a thank you letter from a satisfied customer for helping with a query.Submitting accurate reports each month to directors.

Bsc (Hons), Business Information Systems Management, 2:1

2:1

'A' Levels, Business Studies (C), Sociology (C) And Drama (D)