Hands-on and results-driven Member service and business development professional with experience in directing complex administration operations with a focus in exactness, efficiency, and strategic planning. Tenacious in seeking out untapped, overlooked, and undervalued opportunities to increase member base and secure member loyalty. Proven capacity to anticipate scenarios and proactively address them to mitigate business disruptions and maintain seamless execution. Serve as the face of the company to present a welcoming atmosphere and a well-honed professional environment. Acknowledged for capacity to inspire, achieve consensus, mediate, and deliver predefined goals despite a diversity of personalities, precarious situations, and changing priorities. • Well-regarded as a leader in galvanizing teams to embrace a singular vision and oneness of purpose; known for making staff training and mentoring a high management priority.• Robust history in delivering sophisticated projects to be on-time and within budget despite shifting priorities, demanding expectations, and stringent deadlines.• Highly respected for providing world class personal service, engagement, and client support.• Proven capacity to clearly and effectively communicate to audiences from a variety of cultural, educational, and economic backgrounds; fully bilingual English and Tagalog.