Hazel Roberts is a Finance and Office Manager at Bridge End Ltd. She possess expertise in teamwork, customer service, problem solving, microsoft office, microsoft excel and 10 more skills. Colleagues describe her as "Hazel is a dedicated, hardworking Customer Service Manager. She remains calm in all situations finding the best solution for every customer. During the pandemic Hazel has risen to the challenge of dealing with high levels of customer queries, supporting her wider team and encouraging her line reports to believe in their own ability to deal with a wide range of customer enquiries. Hazel is also good at finding more efficient ways of dealing with customers with a focus on costs. During the pandemic she has always remained flexible in her work patterns to ensure customer queries are dealt with swiftly. She would be a great addition to lead any customer service team." and "Whenever I had a stressed out vet asking why they couldn’t receive emails on their mobile, Hazel was always my first person to call, as she would always provide the costing of various add on options and follow it up with a confirmation that the package had been applied promptly so that our team could get back to full working capability in no time."