Hazel Ryan Email & Phone Number

Grantham, GB

Grantham, England, United Kingdom

Providing software and hardware support to all of our in-house staff at Belvoir Group central office as well as providing support to remote users and franchise offices consisting of Belvoir, Newton Fallowell, Lovelle, Northwood and Nicholas Humphreys. I work on various projects as well as manage migrations onto our platforms. Extensive work within.

Grantham, England, United Kingdom

I provided support to all users in our building and remote sites. Updated, patched and upgrade servers. Responsible for backups, monitoring jobs and amending/creating backup schedules in Backup Exec. Configure MDT to roll out a company wide upgrade of PCs & Laptops to Windows 10. Configure Becrypt on laptops & CheckPoint VPN. Prepare for Cyber Essentials.

Cheam, Surrey

I worked alongside senior engineers on various high level projects, migrating clients over to cloud solution platforms. Take ownership of a various projects and liaise with the customers. Work with Citrix technologies, VMware, Hyper-V. Work with PowerShell and scripting.Build and configuration of a SharePoint site for one of our largest clients. Mentoring.

Reigate

My role involved, being the first point of contact for customers when they log a fault via the phone or email. Provide 1st & 2nd line support to customer for, Email (MS Exchange Server), User accounts (Active Directory), Password issues, and Web filtering issues, anti-virus and mainly focusing on customers Internet connectivity issues. Connect via remote.

Produce timetables for lectures, seminars, tutorials, assessments, exams and small group sessions using specialist software. Essential skills; excellent organisation, multi-task, work under intense pressure & working with specialist software. I also reviewed the Access database and identified where improvements could be made in the system. I designed along.

I was responsible for running the daily office tasks and managing a team of engineers to attend customer sites and manage repairs.

Various part-time and full time jobs

Comptia A+ Pc Hardware & Maintenance

Activities and Societies: Prep/introduction course for the CompTIA A+ exam. PC hardware & maintenance. How to prepare hardware equipment.

Ccna - South Thames College

The CCNA is made up of four modules; 1). Network Fundamentals: OSI Model, IP Address, Subnets, LAN (Pass). 2). Routing Protocols and.

A Levels

Activities and Societies: Art, Information Technology, Geography

Gcse

Activities and Societies: A Art, B Graphics, CC English Lit & Lang, DD Science and D Maths