Hazel Samson Email & Phone Number

Philippines

1. Creates and updates Work Instructions (WIs). This task works hand-in-hand with Quality Investigation (QI), Issue Tracker Management, and User Acceptance Testing (UAT) as system enhancements/customizations/corrective and preventative actions need to be declared in WIs.2. Participates in UAT Process - from refinement of user stories to formal test.

1. Creates and updates Work Instructions (WIs). This task works hand-in-hand with Issue Tracker Management, and User Acceptance Testing (UAT) as system enhancements/customizations/corrective and preventative actions need to be declared in WIs.2. Participates in UAT Process - from refinement of user stories to formal test execution. This aims to validate.

BGC

• Specializing in Learning Management System Administration (Cornerstone)
• Creation and management of learning resources including events and sessions, course uploads and updates
• Understands and utilizes case management tools like Service Now
• Experience in vendor and stakeholder management
• Creation of Desktop Procedures and Job Aids
• Provides support and communicate directly with divisional learning partners in Europe and North America

NCR - National Capital Region, Philippines

• Program Management Administrator for internal trainings
• Handled training logistics and directly coordinated with SMEs of different trainings
• Used Learning Management System Administration (Success Factor)
• Created and maintained events and sessions including registration and attendance marking; generating reports, uploading and recording of training materials and documents such as attendance sheets and agenda

Bachelor Of Science - Bs, Psychology

Bachelor Of Science - Bs, Accounting