Hazel Morrison Email & Phone Number

South Jordan, Utah, Us

South Jordan, Utah, Us

- When Health Catalyst acquired my former employer, Able Health, co-led the process by which Able Health found ways to preserve the best of its culture and integrate with its new parent. - Acted as lead client product manager for a health care analytics project worth more than one million dollars annually.- Coordinated among multiple teams (the client regulatory and compliance teams, the client quality assurance team, the internal product development team, the internal engineering team, the internal legal and financial teams, and both internal and client executive teams). - Managed two large contract negotiations and the associated processes of ascertaining client requirements and designing systems to meet those requirements, saving tens of thousands of dollars annually for Health Catalyst with each negotiation. Oversaw feature design and code implementation. - Personally deployed code updates to three different customer environments during the active testing and quality assurance phases. Met all regulatory deadlines on or ahead of schedule. - Served as the first point of contact for all testing and production troubleshooting questions and all regulatory compliance questions for two dozen clients. - Created new training program for all new Customer Success hires within the team.

San Francisco, Us

- Led implementation of an electronic health record reporting solution for more than 1,700 hospitals and clinics over the course of 9 months, improving health care analytics for more than 45 million active patients. - Led a cross-functional team including engineers, measure logic writers, a product manager, and other customer success managers in updating hundreds of measures for the Center for Medicare & Medicaid Services (CMS) and National Committee for Quality Assurance/Healthcare Effectiveness Data and Information Set ( NCQA/HEDIS) value-based care programs. - Supported dozens of annual customer submissions to a CMS value-based care program. Held webinars and answered questions about the Merit-Based Incentive Payment System (MIPS) regulations, completed a thorough audit of customer data accuracy and completeness, and monitored submissions. - Acted as the first point of contact for issue troubleshooting and support for hundreds of hospitals and clinics. Used SQL queries on Amazon S3 and in-depth knowledge of logic and metadata around proprietary metrics to address issues with the precision and accuracy of those metrics. Worked closely with the engineering team to resolve issues related to importing data and displaying the calculation of the metrics.

Madison, Wi, Us

· Focused on improving department-wide and interdepartmental processes to make them more efficient and effective. · Wrote a pricing model and plan for negotiating with a third-party vendor that will lead to more than $1 million of savings a year for Navitus clients. · Created an automated audit reporting system that saved 700+ hours of staff time annually.· Proposed and managed a project to improve the accuracy and consistency of drug price estimates provided to the U.S. Center for Medicaid and Medicare Services. · Led a department-wide campaign to inventory tasks and fill in gaps in policies and procedures, detailed work instructions, and training documents. · Revamped all 34 job descriptions within the department, consolidating and making them more consistent with one another and with the actual tasks performed in each position.

Madison, Wi, Us

· Suggested improvements to an audit process that saved more than 1,500 hours a year in staff time and brought the department back into compliance with contractual obligations to clients.· Participated in several client- and provider-requested investigations of certain claim processes, including several that prevented hundreds of thousands of dollars of losses for our partners.· Led a project to reach consensus on and clarify internal and client documentation for a complex process of exchanging data with the Center for Medicare and Medicaid Services.· Directed a massive project of 1,500 hours of contacting and negotiating pharmaceutical prices with Medicare Part D pharmacies.

Verona, Wi, Us

· Managed a team of five with a budget of $600,000 over the course of a year, using only 87% of the expected budget while meeting scheduled deadlines. · Revamped an internal employee education curriculum for 104 employees, providing suggestions that changed how advanced employee education was run for all 8,000 employees.· Led my customer team in building and testing a customized IT system for the client’s hospital pharmacy. · Guided hospital administrators and executives to consensus on hundreds of decisions over the course of dozens of presentations and meetings.

Paris, Île-De-France, Fr

· Designed and created most of a database in Access to manage and report on requests for a client’s commercial usage rights in more than 55 national and transnational markets.· Wrote a 30-page paper in French on implementing centralized strategy directives across each of the 55 national markets.· Researched and prepared presentations to brief top leadership on communications strategy for NESCAFÉ and peer brands.

Washington, District Of Columbia, Us

· Revised a strategic planning case study analyzing how GBSN evolved as an organization and setting its short- and medium-term priorities.· Prepared profiles of member schools and created a survey to streamline the process of collecting information in the future.· Summarized academic research on the individual and social impact of management education and posted a blog entry presenting the findings.

· Collected data for a study on improving physical fitness education in lower schools.· Helped clarify a hierarchical ranking system that made data collection more efficient and data more statistically valid.

Bba, Process Management & Consulting, Anthropology

Education record