Hazel Calara-Belmonte Email & Phone Number

San Jose, California, United States

• Promoted to Purchasing Coordinator within 6 months of joining the company, demonstrating rapid growth and leadership capabilities.
• Oversees the global procurement of products for branches in North California, Nevada, Utah, Oregon, Washington, and Alaska.
• Coordinates with global vendors across the USA, Canada, and Spain, ensuring strong partnerships and timely deliveries.
• Managed and maintained accurate inventory levels, ensuring timely replenishment and reducing stock discrepancies.
• Led the team in optimizing operational processes, improving inventory accessibility, and reducing retrieval times.
• Developed and implemented strategies that enhanced operational efficiency and streamlined workflows.

San Jose, California, United States

• Manages key accounts for the company, assisting with product inquiries, returns, processing credits, and collaborating with 3rd party partners.

NCR - National Capital Region, Philippines

• Top Account Manager with the highest client satisfaction ratings in the Philippines for Q3.
• Built strong relationships with 50+ partners across the Philippines through effective communication strategies, resolving issues efficiently to boost the value of partner hotels.
• Led the B2B Marketing content, design and delivered weekly newsletter for Philippine partners, resulting in an increase of the average newsletter open rate from 52% to 85% within 3 months.
• Generated a monthly Competitor Analysis report that assisted management in planning the next business actions.
• Collaborated with cross-functional teams to coordinate resources and execute projects effectively.
• Facilitated on boarding process, providing support and guidance to help client maximize the business value.

NCR - National Capital Region, Philippines

• Managed approximately 500,000PHP worth of transactions across multiple clients monthly, consistently meeting the monthly quota for its complex projects.
• Headed proposal presentations and negotiations, coordinating confirmed clients' Corporate Events from start to finish.
• Successfully completed and scored 100% on the American Hotel & Lodging Institute (AHLEI) Certification Examination for Certified Guest Service Professional (CGSP)
• Generated up to 300,000PHP during the 3-day Philippine Travel Tour Expo (2019)which earned recognition as the No. 1 Seller / Sales ManagerOne-Of Collection manages distinctive hotels and resorts in prime locations.

NCR - National Capital Region, Philippines

• Organized and crafted travel packages for GM and prospective clients tailored to their schedules and budgets.
• Prepared necessary materials for GM's local and international trips and events.
• Formulated marketing strategies targeting both inbound and outbound travel markets.

Makati City

• Provided tailored travel itineraries that met clients’s specific needs and preferences, enhancing their travel experience.
• Negotiated with travel vendors and suppliers to secure the best rates and services for clients, ensuring value for money.
• Effectively handled travel-related issues and emergencies, ensuring swift resolutions for clients.
• Delivered high-quality customer service by addeessing client inquiries and concerns promptly and professionally.

Bachelor Of Science (B.S.)

High School Diploma