- Document referencing using the MTS (Mail Tracking System)- Entering datas/documents thru the MTS (Mail Tracking System)- Filing of documents- Sending fax messages- Booking of conference rooms for meetings and conferences- Preparing staff’s attendance- Provide assistance to engineers - And other administrative jobs

Receiving memos/letters.Sending memos/letters to designated personnel/department.Booking of conference rooms for meetings and conferences.Submitting of staff’s overtime/annual leaves thru the Oracle System.Sending and receiving memos using the DIMS SystemFiling of documents.Screening calls.Arrangement of meetings.Sending fax messages.

Receiving memos/letters.Sending memos/letters to designated personnel/department.Booking of conference rooms for meetings and conferences.Submitting of staff’s overtime/annual leaves thru the Oracle System.Sending and receiving memos using the DIMS SystemFiling of documents.Screening calls.Arrangement of meetings.Sending fax messages.

Generate certificates for trainees.Record and maintain all the training related records and trainees documentsPrepares monthly summary report and Training Effectiveness report.Keeping up to date record and prepare them for auditor checkingFiling of correspondence in/outPrepare certificates and other required documentsCollect training related documentation such as the attendance sheets, records and updated the summary in the Excel and Oracle system. Responsible of maintaining all training department supplies, training equipments in good condition.Assist the instructors in all preparation before starting the course

Meets and assists the arriving or departing passengers at the boarding gate or check-in counters and assists them with the immigration or check-in formalities.Arranges or carries out flower delivery service, endorses the passengers to the concerned personnel / hotel for the limousine service or hotel accommodation assistance, etc. Attends to and replies to customer inquiries, concerns or requests received via phone, email or walk-in customers at the Hala Kuwait Counter Follow through with the customers or clients after the completion of service and cross sell other services Generates reports required as assigned and necessary – incident reports, etc. Provides various receptionist services to the lounge, attends to the guests’ inquiries, concerns etc. Meets and greets the guests, advises them of the lounge’s services and requirements, enters their data into the system and guides them to the lounge’s facilities as necessary Answers and attends to phone calls and emails received at the lounge Conducts public announcements inside the lounge through the use of a public-address system for reminders, flight related or boarding time announcements and other important informationGenerates a Lounge Handling Report for each airline, corporate customer or walk-in passenger handled during the shiftProvides administrative assistance in creating name cards for the Hala Kuwait meet and assist service, coordination services, checking and responding to Hala Kuwait received mails and assists in doing the needed follow-up with the customers, etc.

Achieve the sales target by using advanced sales techniques and product knowledgeFocus on selling and up selling Build and maintain customer relationships in order to build strong loyaltyCommunicate with customers to assess and satisfy their needs, and meet or exceed their expectationsMaintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotationImplement all merchandising as per the brand’s visual merchandising guidelinesCleaning, prepare stock in hand, participate in inventories