● Managed day-to-day office operations, including data entry, filing, record keeping, and document management (from dictation, handwritten or typewritten drafts to final formatted documents). ●Managed financial operations including scheduled payments, and debt management. Contributed to financial planning and control through budget tracking and procurement processes. ● Provided exceptional customer service through efficient enquiry handling, problem resolution, and attending to client… Show more ● Managed day-to-day office operations, including data entry, filing, record keeping, and document management (from dictation, handwritten or typewritten drafts to final formatted documents). ●Managed financial operations including scheduled payments, and debt management. Contributed to financial planning and control through budget tracking and procurement processes. ● Provided exceptional customer service through efficient enquiry handling, problem resolution, and attending to client requests (in-person, telephone, and email). ● Maintained and updated electronic databases and records (XPLOR Office; ChildCareCRM). ● Supported staff management through rostering and timekeeping (UKG Dimensions). ● Maintained comprehensive and compliant documentation to meet stringent National Quality Framework assessment and rating criteria . ● Planned, organised, and prepared for events and excursions. ● Provided administrative support to educators by assisting with printing, troubleshooting simple IT issues, and liaising with the facilities department.● Coordinate closely with the Centre Manager and Assistant Centre Manager to ensure smooth day-to-day operations and achieve our targets and desired outcomes. Show less

Career Break | Jan 2015 to 2023Volunteer / Home Manager● Volunteered for primary school Reading, Art, Fundraisers, and sales and customer service at the school's uniform shop.● Completed Online Courses in Excel, Project Management, Business Foundations, AdministrativeProfessional, Customer Service, Critical Thinking, and Resilience.

● Spearheaded administrative and operational changes to support business structure modification and re-branding initiatives.● Developed and updated company policies, employee contracts, and comprehensive OH&S guidelines.Implemented efficient document management systems, ensuring accurate and up-to-date records.● Managed employee relations, successfully resolving a wrongful termination claim and minimising legal costs.● Demonstrated ability to work effectively in a remote… Show more ● Spearheaded administrative and operational changes to support business structure modification and re-branding initiatives.● Developed and updated company policies, employee contracts, and comprehensive OH&S guidelines.Implemented efficient document management systems, ensuring accurate and up-to-date records.● Managed employee relations, successfully resolving a wrongful termination claim and minimising legal costs.● Demonstrated ability to work effectively in a remote environment, utilizing various communication and collaboration tools.● Proactively identified and resolved administrative challenges to ensure smooth operations. Show less

● Independently established and managed a migration agency.● Built strong client relationships through exceptional customer service and tailored immigration advice.● Prepared and lodged complex visa applications across various sub-classes, ensuring compliance with migration laws.● Conducted in-depth legal research to support client cases and stay updated on migration policy changes.● Effectively managed client cases using industry-specific software, ensuring timely and accurate… Show more ● Independently established and managed a migration agency.● Built strong client relationships through exceptional customer service and tailored immigration advice.● Prepared and lodged complex visa applications across various sub-classes, ensuring compliance with migration laws.● Conducted in-depth legal research to support client cases and stay updated on migration policy changes.● Effectively managed client cases using industry-specific software, ensuring timely and accurate processing.● Ensured adherence to strict migration regulations through robust compliance procedures. Show less

● Provided direct patient care across various medical specialties, including medical/surgical, emergency, and mental health (No longer registered presently).● Collaborated with healthcare professionals to deliver patient-centred care.Conducted patient assessments and developed individualised care plans.Provided clear and informative health education to patients and their families.● Contributed to the enhancement of patient care processes through active participation in care… Show more ● Provided direct patient care across various medical specialties, including medical/surgical, emergency, and mental health (No longer registered presently).● Collaborated with healthcare professionals to deliver patient-centred care.Conducted patient assessments and developed individualised care plans.Provided clear and informative health education to patients and their families.● Contributed to the enhancement of patient care processes through active participation in care rounds and quality improvement initiatives.● Demonstrated strong problem-solving skills in fast-paced environments to deliver optimal patient outcomes.● Effectively managed competing priorities while maintaining high-quality patient care.● Successfully adapted to changing patient needs and evolving healthcare environments.● Recognised for exceptional nursing care and strong work ethic. Show less

● Developed and delivered engaging nursing curriculum to undergraduate students.● Provided clinical guidance and supervision to nursing students.● Evaluated student performance and provided constructive feedback.Effectively communicated with students, faculty, and clinical partners.● Addressed challenges in student learning and implemented effective solutions.● Managed multiple teaching responsibilities and administrative tasks efficiently.● Adapted teaching methods to… Show more ● Developed and delivered engaging nursing curriculum to undergraduate students.● Provided clinical guidance and supervision to nursing students.● Evaluated student performance and provided constructive feedback.Effectively communicated with students, faculty, and clinical partners.● Addressed challenges in student learning and implemented effective solutions.● Managed multiple teaching responsibilities and administrative tasks efficiently.● Adapted teaching methods to meet the diverse needs of students. Show less

● Worked as a Registered Nurse in different medical/surgical wards within the hospital including gastroenterology, urology and vascular units.● Acted as a front line carer for patients, collaborating and effectively communicating with a multidisciplinary team of medical professionals and allied health workers.●Actively participated in planning and implementing individual treatment plans for patients with diverse medical conditions and provided information and support to patients and… Show more ● Worked as a Registered Nurse in different medical/surgical wards within the hospital including gastroenterology, urology and vascular units.● Acted as a front line carer for patients, collaborating and effectively communicating with a multidisciplinary team of medical professionals and allied health workers.●Actively participated in planning and implementing individual treatment plans for patients with diverse medical conditions and provided information and support to patients and family members regarding patient condition and treatment. Show less