Hazel Joyce Altez Email & Phone Number

United Arab Emirates

Driven and resourceful Executive Assistant with 8+ years of experience in supporting high level executive’s professional and personal needs. Well-organized and precise with excellent mutli-tasking skills and sound judgement. Equipped with exceptional ability to facilitate all aspects of internal & external communications, support the day-to-day administrative, financial, and operational function by working collaboratively with leadership team. Proven talent for aligning business objectives with comprehensive knowledge to achieve maximum operational impacts, conserve time and boost efficiency.- Ensure the provision of administrative and business support inclusive of extensive meeting and diary management of Cluster Head Oncology, Finance Head and other Leadership team member ensuring time usage is optimized.- Administer agenda items for physical or virtual meetings, facilitate approved guest speakers, record meeting minutes, consolidate & track outstanding actions and prepare necessary presentations as needed.- Managed face to face Leadership & Cluster Office meeting arrangements & organized events by contacting the vendor, looking for a venue, proposing team building activity & coordinating all logistics needed. - Support and coordinate on the Townhall organization. Preparing agenda, coordinating with IT and Guest speakers, gathering and preparing presentations and ensuring smooth flow of the meeting.- Preparing all the necessary documentations and raising PO for business related requirements.- Arranging DHL shipments, keeping adequate stationery supplies to re-stock & order as needed. - Managing the Cluster Head, Finance Head and other LT member business travels that includes requesting of invitation letter and other necessary document for visa application, flights booking, travel agenda & coordinating other ground logistics needed to ensure smooth business travel.... etc

Dubai, United Arab Emirates

 Managing day to day activities - quality assurance programs, planning and controlling changes. Researching new technologies and alternative methods of efficiency. Coordinate with site supervisors to attend their concerns and other issues. Handling and attending customer complaints to total satisfaction  Ensure all work are delivered in a correct, cost effective and timely manner in alignment with specifications and quality requirements. Recruit, train, supervise and appraise human resources. Conduct trainings and supervising new employees and delegate responsibilities effectively. Ensure that all works are completed by monitoring all works of each team.  Setting and reviewing budgets and managing cost. Overseeing inventory, distributions of supplies and facility layout  Assist in the development and implementation of marketing plans, proposals and presentation as needed  Provides timely report to senior management regarding team performance, daily sales and other forecast.  Maintains accurate records of all pricings, sales and activity reports. Ensure that all teams meet or exceeded activity standards for project delivery.  Set examples in areas of personal character, commitment, organizational and selling skills, and work habits.  Conduct regular coaching and counseling with teams to build motivation and service delivery skills.  Maintain contacts with all the clients in the market area to ensure high levels of client satisfaction.  Review and implement actions as designated in the business workflow.  Examine financial data/statements and use them to improve profitability.  Contributes towards the achievement of company’s strategic and operational objectives.  Demonstrate ability to interact and cooperate with all company employees.  Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increase, tracking vacation, sick, and personal time.

Manila, Philippines

 Providing administrative and business support to the CEO of the Company. Planning and scheduling meeting and appointments and attending all internal meetings with the managers & clients. Managing the day-to-day operations of the office.  Organizing and maintaining files and records.  Managing sales agent and conducting research.  Preparing and editing correspondence, reports, and presentations.  Providing quality customer service.  Perform research and suggest solutions to any issue of the company.  Perform assigned audit activities timely and effectively.  Perform audit checks on customer balances and vendor payments.  Perform audit checks and verify correctness of all expenses accounts.  Compile data and organize for audit reports and statements.  Compute and verify ledger balances and other books of accounts.  Detect discrepancies in financial statements, reports and records.  Organize all financial data and submit to the owner.  Verify computation of taxes.  Process and verify bank deposits and bank payments. Process and verify accounts payable and accounts receivable records.  Reconcile bank and other financial records.  Ensure completion of audits on time. Evaluate performance of audit staffs and provide appropriate feedback.  Supervise audit team to ensure quality and on-time delivery.  Maintain positive working relationships with the owner and team.  Acting as Manager of the Shop whenever the owner is not around.  Process and prepare documents, such as business or government forms and expense reports.  Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.  Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.  Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.  Complete and mail bills, contracts & invoices.