•Supervised /Managed Billing Specialists•Coordinated client billings to ensure timely and accurate processing each month in accordance with the terms of the client's agreement•Budgeting and providing details of billing and expenses to account managers and client as needed•Assisted with the month-end close activities and with the annual audit•Reviewed and ensure Work In Progress Report (WIP) is under 60 days for all clients and ensure all clients are invoiced on a monthly basis•Held weekly team meetings to review WIP Report •Reviewed and sign off on all invoices to ensure they are in accordance with Sarbanes-Oxley and client agreement•Created contracts, statement of work and setup new job codes for all new business work•Reviewed all contracts, statements of work and contract request forms to ensure jobs are set up correctly•Provided a billing process to maintain accurate billing on a monthly basis•Ensured final billing and reconciliations are complete and jobs are closed timely in accordance with policy •Kept track and follow up on missing paperwork•Created and reviewed Billing Trackers and ensured trackers were updated monthly•Reviewed Client Trackers for accuracy and budget updates•Supported Account Managers as needed•Supported and assisted billers as needed to ensure finance and client deadlines are met•Ensured billers were responding to account needs in a timely manner•Reviewed and signed Interoffice Agreements•Helped billers with any inquiries and SAP Issues•Performed monthly audits for high profile clients•Assisted collection team on past due accounts receivable requests•Facilitated communication with finance contacts in other offices•Maintained a completed and accurate job master list as well as a list of open project codes for distribution as necessary

•Managed 25+ Buy Side Clients•Created monthly invoices in Excel format for high priority clients•Interface with Finance and legal departments on questions related to monthly billing/invoicing; investigated customer and vendor invoicing issues; and answered general customer questions related to billing/invoicing•Performed monthly reconciliation of vendor invoices including follow up on credits•Prepared monthly billing and reconciliation for all FIX network invoicing•Uploaded all broker templates to database and confirm accuracy of billing information•Prepared legal amendments for Buy side and Sell side clients•Setup FIX network connections for our Buy Side firms to electronically trade with their Sell side brokers •Assisted buy side / Sell side clients with requests or inquiries relating to FIX network connections•Performed extensive database testing prior to or following patches or upgrades•Updated database and ensure accuracy of database information and documentation on a monthly basis•Prepared reports and create spreadsheets for various service-related statistics for internal use as well as for external use by clients as needed•Prepared reports and create spreadsheets to track and report on vendor performance•Performed general e-mail communications related to updated support documents or outages or as needed•Supported Account Managers on all annual audits

•Investigated and resolved assigned sales force tickets, related to application issues•Supported MyAnesthesia iPad application software•Implemented and supported a Go-Live launch of application software •Responsible for handling application-related implementation issues.•Managed implementation projects, including overseeing customer relations, service, and instructional, technical and administrative aspects. •Reported to the Project Manager on all project activities during the project.•Conducted application and customization training visits according to the tasks, equipment, software and documentation. •Facilitated New Hire Training.

•Liable for entering and processing sales and bone implant orders accurately into Oracle database•Processed purchase orders and hospital invoices•Adhered to surgical policies, procedures and guidelines.•Provided daily assistance and hospital product information support for sales representatives as needed•Accessed monthly sales reports and process accounts payable•Updated database system and counting company inventory

•Coordinated training programs for all new hires•Processed transactions efficiently in a fast paced environment •Identify customer needs and recommend financial products and services •Responsible for filing and protecting customer sensitive information •Organized and updated monthly newsletter featuring bank promotions •Filed monthly bank reports to maintained bank records

•Responsible for budgeting the future and present cash flows for three campus activities•Presented and negotiate the organization’s budget to Bentley’s Activities Internal Audit •Purchased food and supplies for organization main events•Organized and executed student events such as General Meeting, Paris By Night, Straw Hat, and Moon Festival