Hazel Mendoza Email and Phone Number
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Hazel Mendoza personal email
Hazel Mendoza is a Support Specialist at Pareto.AI at Pareto.AI. She is proficient in English.
Pareto.Ai
View- Website:
- hellopareto.com
- Employees:
- 16
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Support SpecialistPareto.Ai Apr 2021 - PresentI assist both our expert contributors and AI company clients. My role involves troubleshooting technical issues, answering questions about our platform and processes, and ensuring a positive experience for all users. I work closely with the project managers and engineering to report user feedback and suggest improvements. -
Data AnalystPareto Dec 2020 - Jul 2023Stanford, California, United StatesPareto offers the best data collection, web research, and lead generation for growing businesses. Unlock high-quality, vetted data without missing a beat. Our expert team is assisted by powerful software to analyze data with unmatched speed and accuracy. -
Office ManagerSteele Associates Mar 2017 - Sep 2019New South Wales, AustraliaProvided direct assistance to the General Manager and Director of the company by handling administrative and ad-hoc tasks, freeing them up to focus on more important matters.Successfully managed a wide range of administrative tasks. Demonstrated strong organizational and time management skills, as well as the ability to work independently and as part of a team. Received positive feedback from management. -
Team LeaderConvergys May 2011 - Jan 2015National Capital Region, PhilippinesConvergys Corporation is a business process outsourcing (BPO) company that specializes in customer engagement and improving business performance through technology, design, data, process, and people.As a Team Lead at Convergys, I managed a team of agents handling different types of accounts, including Retail Services, Financial Services, Sales, and Customer Service. I coached and mentored agents to improve their performance and aligned them with the goals of the program/company/client. I regularly monitored calls, extracted and analyzed data to identify areas for improvement, and helped conduct validation interviews to screen applicants.
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Customer Service RepresentativeConvergys Sep 2008 - May 2011Provided customer service for internet, IPTV, and VoIP services.Handled receivables management, credits and activation, and analyst review.Consistently exceeded key performance indicators, ranking as the top agent for the past two quarters.Developed strong communication and problem-solving skills.Successfully resolved customer issues in a timely and efficient manner.Maintained a positive and professional demeanor while interacting with customers.
Hazel Mendoza Education Details
Frequently Asked Questions about Hazel Mendoza
What company does Hazel Mendoza work for?
Hazel Mendoza works for Pareto.ai
What is Hazel Mendoza's role at the current company?
Hazel Mendoza's current role is Support Specialist at Pareto.AI.
What is Hazel Mendoza's email address?
Hazel Mendoza's email address is ha****@****eto.com
What schools did Hazel Mendoza attend?
Hazel Mendoza attended Centro Escolar University.
Who are Hazel Mendoza's colleagues?
Hazel Mendoza's colleagues are Cláudia Almeida, Gennie Lou Viola, Steph Valenzuela, Janessa Labador, Katleho Motsoeneng, John Feng, Aaron Stevens.
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