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Hazem Srour Email & Phone Number
Global Customer Success Executive
at
Grubtech
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Global Customer Success Executive
Location
Cairo, Egypt
Company size
Who is Hazem Srour? Overview
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Quick answer
Hazem Srour is listed as Global Customer Success Executive at Grubtech, a with 32 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Hazem Srour.
Hazem Srour previously worked as Customer Success Executive at Grubtech and Spanish Content Specialist - Operations at Grubtech. Hazem Srour holds Master Of Arts - Ma, Spanish Literary Translation from Cairo University.
Company email context
Email format at Grubtech
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Grubtech
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Profile bio
About Hazem Srour
I've always been fascinated with Latin American literature. That's what I was thinking about when I decided to change my field of study after 3 years from Biotechnology to Spanish Language.I majored in Spanish Philology, Literature and Translation, and graduated with honors form the Faculty of Arts, Cairo university. I've acquired strong language and translation skills in the three languages (Arabic, Spanish and English) throughout the past few years, working as a part-time and freelance translator and proofreader, and Translating short stories and poetry.I worked as an administrator for almost 6 years at a family company and then left it to spread my own wings and fly away from the flock. And then worked for more than 9 months as a Customer Service Representative at Vodafone UK (PAYG/Billing accounts).I started my Master's Degree studies in Cairo University in October of 2023 and I'm specializing in literary translation. And for the meantime I work as a Spanish and English Tutor/Instructor and a freelance Translator, Post-editor and ProofreaderI'm looking for a part-time or a fulltime job in the field of teaching or translation, while pursuing establishing my name as a Literary Translator.
Current workplace
Hazem Srour's current company
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Grubtech
14 roles
Hazem Srour work experience
A career timeline built from the work history available for this profile.
Customer Success Executive
Spanish Content Specialist - Operations
Managing all content related to food businesses on Grubtech's platform and supporting cloud kitchen operations. Responsibilities include ensuring seamless integration between POS, KDS, GC systems, and aggregators, handling daily operations, and investigating root causes of discrepancies. Providing data visualization in test environments, analyzing JSON files, and configuring data in spreadsheet format. Facilitating communication between technical support teams across various aggregation companies and Grubtech’s, while managing cloud kitchen mapping, routing, setup design, configuring operational users, amending permissions, and planning branch-to-aggregator optimization—all to enhance operational flow and efficiency.
Aug 2024 - Nov 2024
Freelance Translator And Post-Editor
Translation, proofreading, quality assurance, Localization and AI linguistic training.
Spanish To Arabic Translator / Post-Editor
Translating texts from Spanish into English or Arabic and vice versa, proofreading, linguistic and cultural quality assurance, and post editing.
Spanish Private Tutor
Self-Employed
Spanish Translator
Translating texts from Spanish and English to Arabic and proofreading and revising other translators' work.
International Account Advisor - Billing
Providing support for Vodafone UK - PAYM and HBB customers, upselling contracts, providing bills' consultation and explanation and first-line technical support, handling deliveries and personal financial data, working with clients who have complaints, orders, or require information about products or services.
Oct 2023 - Feb 2024
International Account Advisor - Payg
Providing support for Vodafone UK - PAYG customers, pitching sales for contracts, working with clients who have complaints, orders, or require information about products or services.
Aug 2023 - Oct 2023
International Account Advisor - Payg
Providing support for Vodafone UK - PAYG customers, pitching sales for contracts, working with clients who have complaints, orders, or require information about products or services.
May 2023 - Aug 2023
English Translator
Ahkaf Egypt For Trading And Supplying
Translating commercial documents, contracts, business proposals and work related data and texts.
Jan 2017 - Dec 2022
Administration And Operating Trainee
Jul 2021 - Aug 2021
Office Administrator
Ahkaf Egypt For Trading And Supplying
Providing office support, fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing and managing some office projects and tasks.
Dec 2018 - Jun 2021
Administrative Assistant
Ahkaf Egypt For Trading And Supplying
Handling day-to-day administrative operations, managing information and scheduling within the office and preparing various forms of communication.
Aug 2015 - Nov 2018
Team & coworkers
Colleagues at Grubtech
Other employees you can reach at grubtech.com. View company contacts for 32 employees →
FO
Farah Omar
Colleague at GrubtechCairo, Egypt
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RB
Raksha Bhambhani
Colleague at GrubtechDubai, United Arab Emirates
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DD
Damya De Silva
Colleague at GrubtechColombo, Western Province, Sri Lanka
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UU
Uthpala Uvindasiri
Colleague at GrubtechSri Lanka
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DJ
Dhananjaya Jayarathne
Colleague at GrubtechColombo, Western Province, Sri Lanka
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IG
Inesh Gunasekara
Colleague at GrubtechSri Lanka
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AS
Abdelrahman Shehata
Colleague at GrubtechCairo, Egypt
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AB
Ali Barakat
Colleague at GrubtechCairo, Egypt
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NP
Nandiini Pareek
Colleague at GrubtechBengaluru, Karnataka, India
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LB
Loloua Besheer
Colleague at GrubtechGiza, Al Jizah, Egypt
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Farah Omar
Colleague at GrubtechCairo, Egypt
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RB
Raksha Bhambhani
Colleague at GrubtechDubai, United Arab Emirates
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DD
Damya De Silva
Colleague at GrubtechColombo, Western Province, Sri Lanka
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UU
Uthpala Uvindasiri
Colleague at GrubtechSri Lanka
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DJ
Dhananjaya Jayarathne
Colleague at GrubtechColombo, Western Province, Sri Lanka
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IG
Inesh Gunasekara
Colleague at GrubtechSri Lanka
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AS
Abdelrahman Shehata
Colleague at GrubtechCairo, Egypt
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AB
Ali Barakat
Colleague at GrubtechCairo, Egypt
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NP
Nandiini Pareek
Colleague at GrubtechBengaluru, Karnataka, India
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LB
Loloua Besheer
Colleague at GrubtechGiza, Al Jizah, Egypt
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3 education records
Hazem Srour education
Master Of Arts - Ma, Spanish Literary Translation
Bachelor Of Arts - Ba, Spanish Language And Literature, 3.6 - Magna Cum Laude (With Honors)
Biotechnology
FAQ
Frequently asked questions about Hazem Srour
Quick answers generated from the profile data available on this page.
What company does Hazem Srour work for?
Hazem Srour works for Grubtech.
What is Hazem Srour's role at Grubtech?
Hazem Srour is listed as Global Customer Success Executive at Grubtech.
Where is Hazem Srour based?
Hazem Srour is based in Cairo, Egypt while working with Grubtech.
What companies has Hazem Srour worked for?
Hazem Srour has worked for Grubtech, Midlands Language Solutions, Smartcat, Self-Employed, and Translated.
Who are Hazem Srour's colleagues at Grubtech?
Hazem Srour's colleagues at Grubtech include Farah Omar, Raksha Bhambhani, Damya De Silva, Uthpala Uvindasiri, and Dhananjaya Jayarathne.
How can I contact Hazem Srour?
You can use AeroLeads to view verified contact signals for Hazem Srour at Grubtech, including work email, phone, and LinkedIn data when available.
What schools did Hazem Srour attend?
Hazem Srour holds Master Of Arts - Ma, Spanish Literary Translation from Cairo University.
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