Head Of Ecommerce
CurrentCurating the strategy for TSC online presence in the country, instilling high standards to create exceptional customer experience for our online shoppers
Nov 2024 - Present
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Hazem Ismaeel Email & Phone Number
Driving E-Commerce Growth | Strategic Leadership for Digital Platforms & Partnerships
at
The Sultan Center
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Driving E-Commerce Growth | Strategic Leadership for Digital Platforms & Partnerships
Location
Muscat, Masqaţ, Oman
Who is Hazem Ismaeel? Overview
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Quick answer
Hazem Ismaeel is listed as Driving E-Commerce Growth | Strategic Leadership for Digital Platforms & Partnerships at The Sultan Center, based in Muscat, Masqaţ, Oman. AeroLeads shows a matched LinkedIn profile for Hazem Ismaeel.
Hazem Ismaeel previously worked as Head of Ecommerce at The Sultan Center and Consultant at Retail Launchpad. Hazem Ismaeel holds Bachelor Of Science (B.Sc.), Computer Engineering from Arab Academy For Science, Technology And Maritime Transport.
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Email format at The Sultan Center
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The Sultan Center
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Profile bio
About Hazem Ismaeel
Country Head of Ecommerce at Majid Al Futtaim, a leading conglomerate in the Middle East, Africa, and Asia, with over 15 years of experience in technology and business.As a visionary and strategic leader, I have successfully established and grown the ecommerce operations in Oman, launching 13 centers in 7 cities, and creating a multi-million-dollar business vertical. I have also built the P&L of the business from scratch, forecasted the ROI, EBITDA, and pay-back period, and worked on providing the right content and category management for over 35K+ unique products. My focus on customer experience and market trends has enabled me to deliver exceptional results in conversion, retention, and loyalty.In my previous roles, I have also proven my operational finesse and team-building abilities, producing 30% savings in OPEX, coordinating digital project plans, launching the online loyalty program, and implementing favorable pricing structures. I have also led colossal teams of proficient individuals, fostering a culture of collaboration, innovation, and excellence.My mission is to leverage technology to create business value and enhance customer satisfaction. I am passionate about exploring new opportunities and challenges in the ecommerce domain and driving digital transformation and growth for Majid Al Futtaim and its stakeholders.
Listed skills include Pmp, It Service Management, Itil, Project Management, and 45 others.
Current workplace
Hazem Ismaeel's current company
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7 roles
Hazem Ismaeel work experience
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Consultant
Current
May 2024 - Present
Country Head Of Ecommerce
• Successfully established Ecommerce Fulfillment Operations in Oman by launching 13 FF Centers in 7 different Cities, defining Last Mile partnerships required to exceed customer’s expectations, turning it into multi-million dollar as a new business vertical.• Built the P&L of the business from Scratch and forecasted the ROI, EBITDA, and pay-back period.• Worked on providing the right content for the customers by working on complete and variant range of 35K+ unique products and assigning their valid attributes, with proper Category Management for under and top performing categories.• Focused on CX from by performing a deep dive of related market trends derived from conversion data using various marketing channels (SEO, SMO, Affiliate, PPC, etc..) with optimized CAC and Marketing CPO.
Apr 2020 - Nov 2024
Country It Manager
• Produced 30% Saving a year in OPEX by researching and implementing cost-saving initiatives and creating fresh new approaches to annual contracts negotiations• Coordinated with senior team in developing digital project plans for prioritized initiatives.• Launched the new online App to introduce Loyalty program, and prepare for Online Shopping Business• Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analysis.• Performed detailed assessments of risks to determine constraints and develop mitigation strategies.
Feb 2016 - Sep 2020
Pricing & Database Manager - Oman
• Established the Department to introduce optimized work process to achieve 100% of target-set KPIs• Developed and implemented favorable pricing structures balancing firm objectives against targets.
Jun 2015 - Feb 2020
It & Business Process Manager
• Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.• Managed costs and quality of Retail Business Units in more than 6 Locations in UAE and Oman
Apr 2010 - May 2015
Head Of It
Media Computer Solutions
Media CS was one of the early technology solution providers in the west region of the country, covered technical support, annual contracts, and a training facility, to serve medium to large companies and clients needs.
Jun 2001 - Feb 2010
1 education record
Hazem Ismaeel education
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Arab Academy For Science, Technology And Maritime Transport
FAQ
Frequently asked questions about Hazem Ismaeel
Quick answers generated from the profile data available on this page.
What company does Hazem Ismaeel work for?
Hazem Ismaeel works for The Sultan Center.
What is Hazem Ismaeel's role at The Sultan Center?
Hazem Ismaeel is listed as Driving E-Commerce Growth | Strategic Leadership for Digital Platforms & Partnerships at The Sultan Center.
Where is Hazem Ismaeel based?
Hazem Ismaeel is based in Muscat, Masqaţ, Oman while working with The Sultan Center.
What companies has Hazem Ismaeel worked for?
Hazem Ismaeel has worked for The Sultan Center, Retail Launchpad, Majid Al Futtaim, and Media Computer Solutions.
How can I contact Hazem Ismaeel?
You can use AeroLeads to view verified contact signals for Hazem Ismaeel at The Sultan Center, including work email, phone, and LinkedIn data when available.
What schools did Hazem Ismaeel attend?
Hazem Ismaeel holds Bachelor Of Science (B.Sc.), Computer Engineering from Arab Academy For Science, Technology And Maritime Transport.
What skills is Hazem Ismaeel known for?
Hazem Ismaeel is listed with skills including Pmp, It Service Management, Itil, Project Management, Business Objects, Sql, It Asset Management, and Inventory Management.
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