Hazem Ismaeel Email and Phone Number
Hazem Ismaeel personal email
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Country Head of Ecommerce at Majid Al Futtaim, a leading conglomerate in the Middle East, Africa, and Asia, with over 15 years of experience in technology and business.As a visionary and strategic leader, I have successfully established and grown the ecommerce operations in Oman, launching 13 centers in 7 cities, and creating a multi-million-dollar business vertical. I have also built the P&L of the business from scratch, forecasted the ROI, EBITDA, and pay-back period, and worked on providing the right content and category management for over 35K+ unique products. My focus on customer experience and market trends has enabled me to deliver exceptional results in conversion, retention, and loyalty.In my previous roles, I have also proven my operational finesse and team-building abilities, producing 30% savings in OPEX, coordinating digital project plans, launching the online loyalty program, and implementing favorable pricing structures. I have also led colossal teams of proficient individuals, fostering a culture of collaboration, innovation, and excellence.My mission is to leverage technology to create business value and enhance customer satisfaction. I am passionate about exploring new opportunities and challenges in the ecommerce domain and driving digital transformation and growth for Majid Al Futtaim and its stakeholders.
The Sultan Center
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Head Of EcommerceThe Sultan Center Nov 2024 - PresentKuwait , KwCurating the strategy for TSC online presence in the country, instilling high standards to create exceptional customer experience for our online shoppers -
ConsultantRetail Launchpad May 2024 - Present -
Country Head Of EcommerceMajid Al Futtaim Apr 2020 - Nov 2024Dubai, Ae• Successfully established Ecommerce Fulfillment Operations in Oman by launching 13 FF Centers in 7 different Cities, defining Last Mile partnerships required to exceed customer’s expectations, turning it into multi-million dollar as a new business vertical.• Built the P&L of the business from Scratch and forecasted the ROI, EBITDA, and pay-back period.• Worked on providing the right content for the customers by working on complete and variant range of 35K+ unique products and assigning their valid attributes, with proper Category Management for under and top performing categories.• Focused on CX from by performing a deep dive of related market trends derived from conversion data using various marketing channels (SEO, SMO, Affiliate, PPC, etc..) with optimized CAC and Marketing CPO. -
Country It ManagerMajid Al Futtaim Feb 2016 - Sep 2020Dubai, Ae• Produced 30% Saving a year in OPEX by researching and implementing cost-saving initiatives and creating fresh new approaches to annual contracts negotiations• Coordinated with senior team in developing digital project plans for prioritized initiatives.• Launched the new online App to introduce Loyalty program, and prepare for Online Shopping Business• Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analysis.• Performed detailed assessments of risks to determine constraints and develop mitigation strategies. -
Pricing & Database Manager - OmanMajid Al Futtaim Jun 2015 - Feb 2020Dubai, Ae• Established the Department to introduce optimized work process to achieve 100% of target-set KPIs• Developed and implemented favorable pricing structures balancing firm objectives against targets. -
It & Business Process ManagerMajid Al Futtaim Apr 2010 - May 2015Dubai, Ae• Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.• Managed costs and quality of Retail Business Units in more than 6 Locations in UAE and Oman -
Head Of ItMedia Computer Solutions Jun 2001 - Feb 2010Media CS was one of the early technology solution providers in the west region of the country, covered technical support, annual contracts, and a training facility, to serve medium to large companies and clients needs.
Hazem Ismaeel Skills
Hazem Ismaeel Education Details
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Arab Academy For Science, Technology And Maritime TransportComputer Engineering
Frequently Asked Questions about Hazem Ismaeel
What company does Hazem Ismaeel work for?
Hazem Ismaeel works for The Sultan Center
What is Hazem Ismaeel's role at the current company?
Hazem Ismaeel's current role is Driving E-Commerce Growth | Strategic Leadership for Digital Platforms & Partnerships.
What is Hazem Ismaeel's email address?
Hazem Ismaeel's email address is ha****@****ail.com
What schools did Hazem Ismaeel attend?
Hazem Ismaeel attended Arab Academy For Science, Technology And Maritime Transport.
What are some of Hazem Ismaeel's interests?
Hazem Ismaeel has interest in Social Services, Writing "blog, Project Management, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Reading, New Technologies, Poverty Alleviation.
What skills is Hazem Ismaeel known for?
Hazem Ismaeel has skills like Pmp, It Service Management, Itil, Project Management, Business Objects, Sql, It Asset Management, Inventory Management, Training, Active Directory, Windows Server, Network Administration.
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