I am a multi-faceted professional with proven experience in Scrum Master, Project Manager, and Product Manager roles. My true passion lies in the realm of product design and creation. I possess a strong technical foundation, demonstrated by my ability to author essential documents such as BRDs (Business Requirements Documents), UAT scenarios, and clear business process documentation. Additionally, I'm proficient in design tools like Figma and draw.io for BPMN modeling, further amplifying my ability to shape and visualize product concepts.My robust project portfolio spans various domains, including e-commerce (with a client service emphasis), GRC systems, internal audit systems, institutional excellence systems, business continuity management system , delivery service applications, fleet systems, and visitor management systems. This diverse experience underscores my adaptability and capacity to grasp complex project requirements across industries.